Urban Bike Tech

1267 Willis ST, Suite 200, 96001, Redding, United States
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4.80
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

5.00%

1

0.00%
About Urban Bike Tech

Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.

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Eric
GB

Amazing Customer Service Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seriously, I wish they sold a greater variety of products so I could buy more of my bike parts from such a helpful company. Shipping has been delayed, but by everything I can tell it's due to national shipping bottlenecks, not because of any delay at the company. The order was sent out very quickly.

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R Rice
GB

Quality German-made security products… Quality German-made security products provided by Urban Bike Tech! I purchased a front tire skewer, seat post skewer and an assortment of other Allen bolt security sizes to protect my ebike high dollar accessories with. Jason was honest with his covid19 shipping timeline delays and delivered the products I purchased on time and well packaged as promised. I will definately purchase from Urban Bike Tech again myself and will highly recommend to others that I know about Pitlock products to purchase from Jason as well. Thank you so much UBT for helping secure my ebike investment dollars from any future theft. RWR

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customerJoesph B
GB

Fast and easy process to get extra keys Fast and easy instruction on product on how to get duplicate keys. Ordering online was simple and extra keys were shipped quickly. Doesn't get any better than this.

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Jonathan C
GB

Got exactly what i ordered Got exactly what i ordered in a short amount of time. My 2nd time ordering from them as i wanted more parts of my bike to be anti-theft proof. The Pitlocks are made of excellent materials that will last for many years

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Christin H.
GB

Top notch customer service Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and walked me through my options - and he was exceedingly warm and friendly despite me being an obviously flustered bike-newbie. I'm grateful he took the time to understand my concerns, and his good attitude made my morning!

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