The parts I ordered shipped promptly… The parts I ordered shipped promptly and were exactly as I had ordered. Unfortunately I decided on a different upgrade for one part. The great thing about this store is that they sent me an RMA right away no questions asked. Overall a great experience. I will not hesitate to use them in the future and recommend them to others.

Being protected while I protect others... I was in the market for a mountain bike helmet because I am a ski patroller on a mountain that also has a bike patrol. They were offering an open box item at a clearance price in the perfect colors for ski patrol, but I had a first responder discount from another vendor for the same helmet in a different color. I reached out, and they matched the first responder discount so I could patrol in style! They were fast, friendly, updated me, and the helmet came in exactly as described. Thank you so much for your help! I appreciate being protected as I help protect others!!

Really pleased with my first experience… Really pleased with my first experience with Planet Cyclery. I told them about my timing needs because of an upcoming gravel race and they had my new ZIPP wheels out the door quickly. Great personal customer service. I will be doing more business with them in the future.

Unbeatable price, excellent service The prices are unbeatable. The product is exactly what I wanted. The delivery was quicker than I expected, but I live in Salt Lake and the store is in Boulder, CO. I haven’t yet installed the derailleur on my bike, but I know that it will be perfect for my needs. SRAM Apex is the ultimate in affordable quality. Definitely do business with these guys. I can’t wait to do more with them myself.

Great purchase I ordered my bike rack through the website but about 2 days later received an email with a coupon for $100 off. I called planet cyclery and although it took a few days and another phone call they gave me a refund to honor the coupon. Everyone I spoke with was kind and happy to help! I will definitely purchase from them again. My Saris bike rack is perfect, arrived with fast free shipping. Very happy with my experience!