Fox Mainframe helmet, quick shipping Ordered a Fox Mainframe helmet. Item arrived quickly but tracking number did not work lol. Also, the helmet is new but 1 ear strap was loose, due to a locking pin which fell out (this wasn't qc checked by Fox before sending the helmet to the shop). Luckily it was a quick fix by placing the pin inside the strap lock before securing it to the helmet. Looks like it is now secure and I hope the ear strap does not come loose during a ride

One of my go-to website for my mountain… One of my go-to website for my mountain bike needs. I like the lay-out of the site, orders are processed quickly and packaged properly!

Fast shipping and great customer support Fair price and fast shipping. My item was missing its charging cord, but after a quick phone call Planet Cyclery customer support sent one via overnight shipping and I had it the very next day. I'm very pleased with the quick and helpful service.

Great purchase I ordered my bike rack through the website but about 2 days later received an email with a coupon for $100 off. I called planet cyclery and although it took a few days and another phone call they gave me a refund to honor the coupon. Everyone I spoke with was kind and happy to help! I will definitely purchase from them again. My Saris bike rack is perfect, arrived with fast free shipping. Very happy with my experience!

The parts I ordered shipped promptly… The parts I ordered shipped promptly and were exactly as I had ordered. Unfortunately I decided on a different upgrade for one part. The great thing about this store is that they sent me an RMA right away no questions asked. Overall a great experience. I will not hesitate to use them in the future and recommend them to others.