customer
GBThis was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!
Rene
GBThe pricing and "2-day" Shipping convinced me All my parts showed up and in somewhat of a timely manner. The rear derailleur was not attached to anything inside the box so it was just bouncing around in there which caused a few very small blemishes but nothing that concerned me. This is my first time buying from here and I was just happy to find all the parts I needed. I had already purchased all these parts from Universal cycles (there's a local store for me) but I returned them because of how much better the price was here. I saved $112 dollars which I will be using on more parts. Their selection appears to be great and they have competitive prices.
J Ring
GBBest customer service on the interwebz Best customer service in a while. A cross between Chic-fil-a and high end hotel Concierge. The shipping was super quick across the USofA. Wing delivered by a Bald Eagle wearing a wife beater and Jorts. Came complete with a six pack of Natty Lights and plateful of Waffle House hash browns. Most patriotic thing of beauty I’ve ever witnessed. The communication was lighting quick. They only use CB radio but the comforting tone Brian Delmotte used when he called me Good Buddy made me a customer for life. The handwritten note from the owner on the packing slip was unexpected from a Fortune 500 company but was a great touch. I had a difficult time setting up my watch since it was late at night and I was tired but they came through with the round the clock tech support and the bed time story. Thanks again for everything.
Elliott
GBFast shipping and great customer support Fair price and fast shipping. My item was missing its charging cord, but after a quick phone call Planet Cyclery customer support sent one via overnight shipping and I had it the very next day. I'm very pleased with the quick and helpful service.
Mark
GBFenix 6 The Fenix 6 represents a big improvement over using an iWatch or my previous Forerunner 235 to record my runs and rides. I've yet to delve into all the features but the screen clarity makes it easy to view basic data at a glance while moving. Price and shipping through Planet Cyclery where excellent!