They have the goods As we all know, bike components are difficult to find. Planet Cyclery was able to deliver two SRAM Rival cassettes with 2-day shipping compared to 2-month lead times from other suppliers.

This was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!

One of my go-to website for my mountain… One of my go-to website for my mountain bike needs. I like the lay-out of the site, orders are processed quickly and packaged properly!

Being protected while I protect others... I was in the market for a mountain bike helmet because I am a ski patroller on a mountain that also has a bike patrol. They were offering an open box item at a clearance price in the perfect colors for ski patrol, but I had a first responder discount from another vendor for the same helmet in a different color. I reached out, and they matched the first responder discount so I could patrol in style! They were fast, friendly, updated me, and the helmet came in exactly as described. Thank you so much for your help! I appreciate being protected as I help protect others!!

Campagnolo crankset listed a new, should be 'open box.' Purchased Campagnolo carbon crankset listed as 'new', i.e., in original box. Arrived in a large carton, with only a bit of paper to protect, and with some inevitable nicks on left crank arm from chainwheel. Not worth the hassle of returning as probably OK structurally, but certainly not what I expected to receive.