
Land On
GBSRAM XO DUB Boost Crank Set Quick turn time and perfect fit. I purchased the XO crankset for my Mountain Bike, received in a few days, installed and rode this weekend. It was a perfect fit and nice replacement for my SRAM X1 crankset that was starting to creak. Purchased from Colorado Cyclist and I guess they are now Planet Cyclery. Price was also lower here.

Ed Kwasnick
GBThey have the goods As we all know, bike components are difficult to find. Planet Cyclery was able to deliver two SRAM Rival cassettes with 2-day shipping compared to 2-month lead times from other suppliers.

Albert Anido
GBFox Mainframe helmet, quick shipping Ordered a Fox Mainframe helmet. Item arrived quickly but tracking number did not work lol. Also, the helmet is new but 1 ear strap was loose, due to a locking pin which fell out (this wasn't qc checked by Fox before sending the helmet to the shop). Luckily it was a quick fix by placing the pin inside the strap lock before securing it to the helmet. Looks like it is now secure and I hope the ear strap does not come loose during a ride

J Ring
GBBest customer service on the interwebz Best customer service in a while. A cross between Chic-fil-a and high end hotel Concierge. The shipping was super quick across the USofA. Wing delivered by a Bald Eagle wearing a wife beater and Jorts. Came complete with a six pack of Natty Lights and plateful of Waffle House hash browns. Most patriotic thing of beauty I’ve ever witnessed. The communication was lighting quick. They only use CB radio but the comforting tone Brian Delmotte used when he called me Good Buddy made me a customer for life. The handwritten note from the owner on the packing slip was unexpected from a Fortune 500 company but was a great touch. I had a difficult time setting up my watch since it was late at night and I was tired but they came through with the round the clock tech support and the bed time story. Thanks again for everything.

customer
GBThis was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!