Excellent customer service and shipping I called for more info on the bottom bracket and someone answered within a couple rings and answered all my questions! I am amazed at the customer services as well as low prices/shipping. I got my package the next day for free living in (Utah Valley).

Campagnolo crankset listed a new, should be 'open box.' Purchased Campagnolo carbon crankset listed as 'new', i.e., in original box. Arrived in a large carton, with only a bit of paper to protect, and with some inevitable nicks on left crank arm from chainwheel. Not worth the hassle of returning as probably OK structurally, but certainly not what I expected to receive.

Unbeatable price, excellent service The prices are unbeatable. The product is exactly what I wanted. The delivery was quicker than I expected, but I live in Salt Lake and the store is in Boulder, CO. I haven’t yet installed the derailleur on my bike, but I know that it will be perfect for my needs. SRAM Apex is the ultimate in affordable quality. Definitely do business with these guys. I can’t wait to do more with them myself.

The parts I ordered shipped promptly… The parts I ordered shipped promptly and were exactly as I had ordered. Unfortunately I decided on a different upgrade for one part. The great thing about this store is that they sent me an RMA right away no questions asked. Overall a great experience. I will not hesitate to use them in the future and recommend them to others.

Really pleased with my first experience… Really pleased with my first experience with Planet Cyclery. I told them about my timing needs because of an upcoming gravel race and they had my new ZIPP wheels out the door quickly. Great personal customer service. I will be doing more business with them in the future.