Really pleased with my first experience… Really pleased with my first experience with Planet Cyclery. I told them about my timing needs because of an upcoming gravel race and they had my new ZIPP wheels out the door quickly. Great personal customer service. I will be doing more business with them in the future.

Fast shipping and great customer support Fair price and fast shipping. My item was missing its charging cord, but after a quick phone call Planet Cyclery customer support sent one via overnight shipping and I had it the very next day. I'm very pleased with the quick and helpful service.

Satisfied first time customer. Ordered a Sram bleed kit and hydraulic fluid. I received my order in a timely manner. Packaging was adequate and my items were free from any damage. This was a first time purchase from Planet Cyclery, I will consider them for future parts and accessories.

Attention to detail……. I waited on my order for almost a week and nothing came so I called and left a message and you responded and told me that you guys dropped the ball and you will get my order going the next day. So I guess you must’ve sent it overnight because it got here like two days later so all in all it was good it would’ve been better if no one dropped the ball but it was good no worries I’ll order from you again…..thanks

The pricing and "2-day" Shipping convinced me All my parts showed up and in somewhat of a timely manner. The rear derailleur was not attached to anything inside the box so it was just bouncing around in there which caused a few very small blemishes but nothing that concerned me. This is my first time buying from here and I was just happy to find all the parts I needed. I had already purchased all these parts from Universal cycles (there's a local store for me) but I returned them because of how much better the price was here. I saved $112 dollars which I will be using on more parts. Their selection appears to be great and they have competitive prices.