Excellent customer service and shipping I called for more info on the bottom bracket and someone answered within a couple rings and answered all my questions! I am amazed at the customer services as well as low prices/shipping. I got my package the next day for free living in (Utah Valley).

Go to source for everything cycling! Fair pricing on many products with excellent shipping options. I am also impressed by the customer service provided! If any issues or questions arise someone is quick to answer your questions and help fix any issues you might have. First rate all the way thank you planet cyclery!!

Being protected while I protect others... I was in the market for a mountain bike helmet because I am a ski patroller on a mountain that also has a bike patrol. They were offering an open box item at a clearance price in the perfect colors for ski patrol, but I had a first responder discount from another vendor for the same helmet in a different color. I reached out, and they matched the first responder discount so I could patrol in style! They were fast, friendly, updated me, and the helmet came in exactly as described. Thank you so much for your help! I appreciate being protected as I help protect others!!

This was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!

Attention to detail……. I waited on my order for almost a week and nothing came so I called and left a message and you responded and told me that you guys dropped the ball and you will get my order going the next day. So I guess you must’ve sent it overnight because it got here like two days later so all in all it was good it would’ve been better if no one dropped the ball but it was good no worries I’ll order from you again…..thanks