customer
GBThis was my first experience ordering… This was my first experience ordering from Planet Cyclery and I have no complaints. Although I have yet to test the product I ordered I don’t foresee any problems with it. The price and shipping time were both very reasonable and I would order from Planet Cyclery again!
Albert Anido
GBFox Mainframe helmet, quick shipping Ordered a Fox Mainframe helmet. Item arrived quickly but tracking number did not work lol. Also, the helmet is new but 1 ear strap was loose, due to a locking pin which fell out (this wasn't qc checked by Fox before sending the helmet to the shop). Luckily it was a quick fix by placing the pin inside the strap lock before securing it to the helmet. Looks like it is now secure and I hope the ear strap does not come loose during a ride
Elliott
GBFast shipping and great customer support Fair price and fast shipping. My item was missing its charging cord, but after a quick phone call Planet Cyclery customer support sent one via overnight shipping and I had it the very next day. I'm very pleased with the quick and helpful service.
Caleb Plewe
GBExcellent customer service and shipping I called for more info on the bottom bracket and someone answered within a couple rings and answered all my questions! I am amazed at the customer services as well as low prices/shipping. I got my package the next day for free living in (Utah Valley).
Land On
GBSRAM XO DUB Boost Crank Set Quick turn time and perfect fit. I purchased the XO crankset for my Mountain Bike, received in a few days, installed and rode this weekend. It was a perfect fit and nice replacement for my SRAM X1 crankset that was starting to creak. Purchased from Colorado Cyclist and I guess they are now Planet Cyclery. Price was also lower here.