Rubabetu
GBThe bike was thoroughly inspected… The bike was thoroughly inspected before shipment. It was shipped on time. During the assemble, the rear pedal tread worn-out by mistake. I called Mr. Nik of Americas Bike Company about this issue. Without hesitation, he promised to send me a replacement. The ABC customers service is the best, they are very professional, and courteous. I called ABC for a guide before I started the assemble, a YouTube link was email that guided me through the steps. I am awaiting the new pedal delivery. You can see the quality of Schwinn Tango Tandem Cruiser Bike life. The bike looks elegant, and it's extremely beautiful, I can't wait to get my wife on it for a ride.
Daniel
GBBest service ever Best service ever! I had a minor tub issue and delivery delay (which was FEDEX's fault). However, Nik really took care of me and addressed the issue very professionally. I'm very grateful to Nik for making the overall purchase experience a very pleasant one. Thanks again Nik!
Conrad
GBWheelset was not as described Wheelset was not as described. No information as to how to contact with problem. An email to company about issue went unanswered. My only recourse is to donate unusable wheelset to a local bike charity.
david ramirez
GBBest customer service ever by far 👍🏼👍🏼 Nick was super polite and knowledgeable. Was also very helpful and helped me put my bike in my trunk. I would recommend America’s Bike Shop any day! I would definitely go back to purchase another bike if I need one in the future thanks Nick. Sincerely, David Lee
Dean
GBThis the second bicycle I have… This the second bicycle I have purchased from ABC and I am completely satisfied. The bikes are easy to put together and work very well right out of the shipping box. The directions are easy to follow and with basic minor checks and adjustments they perform flawlessly.