Best service ever Best service ever! I had a minor tub issue and delivery delay (which was FEDEX's fault). However, Nik really took care of me and addressed the issue very professionally. I'm very grateful to Nik for making the overall purchase experience a very pleasant one. Thanks again Nik!

Enjoying tandem cruiser - shipping damage issue resolved with great service! I'm amending a previous review since the issue has been resolved quickly and with great customer service. I previously wrote a 3-star review because the bike arrived damaged. I am revising that to a 5-star rating because Nik was highly communicative in making things right. I provided some pictures of the damage, and expediently received replacement parts, which are exactly what was needed. Problem solved! I really appreciate the friendly assistance. We get lots of compliments and have a blast riding our new (and now functional) Schwinn Tango tandem cruiser!

The bike was thoroughly inspected… The bike was thoroughly inspected before shipment. It was shipped on time. During the assemble, the rear pedal tread worn-out by mistake. I called Mr. Nik of Americas Bike Company about this issue. Without hesitation, he promised to send me a replacement. The ABC customers service is the best, they are very professional, and courteous. I called ABC for a guide before I started the assemble, a YouTube link was email that guided me through the steps. I am awaiting the new pedal delivery. You can see the quality of Schwinn Tango Tandem Cruiser Bike life. The bike looks elegant, and it's extremely beautiful, I can't wait to get my wife on it for a ride.

I was looking to upgrade an older bike… I was looking to upgrade an older bike with a Shimano Nexus 3 Speed Wheel Set. Nik was extremely helpful in helping me understand exactly what is need and selecting the right size wheels, tires and tubes, All of these were shipped to me assembled including the rim liners. Excellent service, Great buying experience for me.

This the second bicycle I have… This the second bicycle I have purchased from ABC and I am completely satisfied. The bikes are easy to put together and work very well right out of the shipping box. The directions are easy to follow and with basic minor checks and adjustments they perform flawlessly.