Company has a personal touch even if you're an internet customer. Shipping was quicker than expected, as quick as it would have been pre-COVID. The bike got here in great condition, nothing missing from the box. There was one error that was corrected quickly, within an hour of a phone call. Company has a personal touch even if you're an internet customer.

Super Service Oriented - and great bike! I ordered the bike online and had it shipped to my 12 yr old granddaughter who loves the color and style. Her father assembled it and found that the the front wheel is so badly warped during shipping that it couldn't be ridden. I left a message requesting that they contact me. The company was quick to follow up with me and assured me that they would fully reimburse for the repair. Great response time and great customer service!

Single to Three Speed Conversion Ordered parts to convert my single speed cruiser bike to a three speed. ABC offered the right wheels, Nexus hub and shifters at the right price, and they showed up quickly. The instructions provided by Shimano were not in the box, so I had find the 3i adjustment procedure online, but that was minor. I had to re-dish both wheels so that the tires would be centered, but as stated on the packaging material, these parts are intended for a qualified shop, and fortunately I have a truing stand and dishing tool. All in all, this was an excellent buy, and ABC provided an outstanding customer experience.

Great service My son could not be happier with his bike. They did not have the bike we ordered originally and they got in touch with me promptly and offered two great alternatives options. Shipped quickly, it was a pretty seamless experience even with changing the original bike. Great service!

They have a great selection of bikes… They have a great selection of bikes for any type of riding. Liked the prices so much I ended up purchasing a discounted electric bike on-line through ABC. Unfortunately the size on-line didn't match what they had in stock. Nik quickly responded via email to notify me and see if there were any other sizes I would be interested in. In addition, he offered a discount (the price of shipping) on one of their newest e-bikes this spring once it became available. I’m very impressed at the way things were handled, especially the customer service, and would recommend anyone shopping for a bike on-line go straight to ABC.