There is no better company that builds… There is no better company that builds a better bike, along with support along the way. 9 years riding optibike. Phil Georgiou

OptiBike Review Many years ago my sister blessed me with my first Optibike it was used a 2009 to be exact. It arrived in around two weeks from purchasing date. When it did I was unfamiliar with it and broke the chin almost instantly. I call in and they sent me not only the chain but also the sprocket set for free however he did tell me to take it a little easier on it and i did. It served me well for many years riding it from full charge which at the time was about 50 miles. I have recently ordered another one that battery is over 300 miles. I have done my research and in my studies I have not found another EBike that goes as far or preforms anything close to it. Costumer service is always very polite and informative. The owner that I have talked to many times he is actually getting ready to send me his personal bike right now with the 300+ battery on it to save me alittle money and a respect that very much and it is very rare especially this day in time. God Bless everyone there they are doing a great job and I personally would not change a thing. LoVe Always, Brother Bruce Dunkin

Optibike is reliable biking partner; builds high quality bikes A year ago I found Optibike and decided the best bike for me was the Rocky Mountain Commuter. It arrived July 31, 2018 in perfect condition and after a battery charge I began a summer of great rides on the hills and trails around Madison, WI. The bike came with every useful accessory needed; LED headlight, integrated rack with removable pannier, rear view mirror, bell, fenders, tail light, comfortable seat, and a powerful 500 watt mid-drive that handled every hill I encountered. Owner Jim Turner managed all the details in developing my purchase, and as an added bonus shipped me a free second 37 V. Li-ion battery. I get lots of comments from other riders about the attractiveness of my Rocky Mountain Commuter bike. I am very pleased with with all aspects of my purchase and riding experience with my RMC Optibike.

Poor customer service in warranty work I had great communication with Mike when he was trying to sell me a bike. But the customer service after the purchase of my bike has been disappointing to say the least. Several unreturned emails when asking for warranty repair reimbursement for services performed here in LA. I was supposed to receive $50 as reimbursement for that warranty work which never appeared. And after sending repeated emails asking for it without a response I figured it was a hopeless cause. I would absolutely think twice before spending thousands of dollars on another optibike. It’s really too bad.

Close, but not quite Bought a used (previously returned) Optibike. It arrived at my house expertly packaged, but lacking sufficient assembly and instruction manuals to make things easy. Over time, I learned how the bike worked (Rohloff hub and proprietary motor/battery), but it never seemed “quite right” to me. Eventually, after quite a few tests and collaboration with Jim Turner (owner: Optibike), I decided to return it. I remain optimistic and enthusiastic about Optibike, yet disappointed this one didn’t work well for me.