Richard Olsen
GBThese bikes still appear to be quiet… These bikes still appear to be quiet the bike with all the low power slow moving Chinese bikes; opti bikes are like a breadth of fresh air. The ride feels un inhibited like you are free in the wind. A couple on road bikes decided to pass me on a narrow dirt trail in which the speed I was doing felt comfortable; they seemed to pass me like I was another slow ebike. The trail went back to concrete and was quiet wider I passed them in just a few seconds and they scoffed at me and stopped. It was very odd but I kept going with a smile on my face and my pedals still like they were frozen in place.
Jennifer Darby
GBJim Turner is an amazing human being… Jim Turner is an amazing human being and I thouroughly enjoyed giving him my business for electric bikes. No other seller I encountered came close to being as knowledgeable as Jim, as well as able to share that knowledge at a beginner level.
Thomas Dinubila
GBFlawless Performance and reliability have been flawless for a year. I do worry about the logistics of repair when or if that becomes necessary
Brian Kaminski
GBPoor customer service in warranty work I had great communication with Mike when he was trying to sell me a bike. But the customer service after the purchase of my bike has been disappointing to say the least. Several unreturned emails when asking for warranty repair reimbursement for services performed here in LA. I was supposed to receive $50 as reimbursement for that warranty work which never appeared. And after sending repeated emails asking for it without a response I figured it was a hopeless cause. I would absolutely think twice before spending thousands of dollars on another optibike. It’s really too bad.
Brother Bruce Dunkin
GBOptiBike Review Many years ago my sister blessed me with my first Optibike it was used a 2009 to be exact. It arrived in around two weeks from purchasing date. When it did I was unfamiliar with it and broke the chin almost instantly. I call in and they sent me not only the chain but also the sprocket set for free however he did tell me to take it a little easier on it and i did. It served me well for many years riding it from full charge which at the time was about 50 miles. I have recently ordered another one that battery is over 300 miles. I have done my research and in my studies I have not found another EBike that goes as far or preforms anything close to it. Costumer service is always very polite and informative. The owner that I have talked to many times he is actually getting ready to send me his personal bike right now with the 300+ battery on it to save me alittle money and a respect that very much and it is very rare especially this day in time. God Bless everyone there they are doing a great job and I personally would not change a thing. LoVe Always, Brother Bruce Dunkin