Brother Bruce Dunkin
GBOptiBike Review Many years ago my sister blessed me with my first Optibike it was used a 2009 to be exact. It arrived in around two weeks from purchasing date. When it did I was unfamiliar with it and broke the chin almost instantly. I call in and they sent me not only the chain but also the sprocket set for free however he did tell me to take it a little easier on it and i did. It served me well for many years riding it from full charge which at the time was about 50 miles. I have recently ordered another one that battery is over 300 miles. I have done my research and in my studies I have not found another EBike that goes as far or preforms anything close to it. Costumer service is always very polite and informative. The owner that I have talked to many times he is actually getting ready to send me his personal bike right now with the 300+ battery on it to save me alittle money and a respect that very much and it is very rare especially this day in time. God Bless everyone there they are doing a great job and I personally would not change a thing. LoVe Always, Brother Bruce Dunkin
Rob McGee
GBoptibike. A great bike Great bike We have 2 in family 1- 1100 and 1 -850 Had for over 5 years and great bikes with no issues. I still get over 20 miles on my batteries too. I talked with service at optibike and they answered phone and solved my issue. Thanks you Optibike - the bike that saved me
David
GBI bought the Optibike RMC Commuter I bought the Optibike RMC Commuter. It took only 5 minutes to assemble out of the box. Very smart shipping box. The bike rides like a dream. I had a few smaller issues which Jim Turner fixed right away. He answers the phone himself and provides top shelf support. Ultimately, I had to make use of the return policy. The road I am on has many many potholes, and I have learned that the 24" wheels are super nimble, but cause too much vibration on bumps. I would buy one again.
Steve M
GBClose, but not quite Bought a used (previously returned) Optibike. It arrived at my house expertly packaged, but lacking sufficient assembly and instruction manuals to make things easy. Over time, I learned how the bike worked (Rohloff hub and proprietary motor/battery), but it never seemed “quite right” to me. Eventually, after quite a few tests and collaboration with Jim Turner (owner: Optibike), I decided to return it. I remain optimistic and enthusiastic about Optibike, yet disappointed this one didn’t work well for me.
Thomas Dinubila
GBFlawless Performance and reliability have been flawless for a year. I do worry about the logistics of repair when or if that becomes necessary