Great customer support and service Great customer support and service. I had a brake down on a E-bike purchased from another place. BIG MISTAKE! I called Optibike and he sent me the parts, walked me through the repair. I even received the part before he charged me.

Flawless Performance and reliability have been flawless for a year. I do worry about the logistics of repair when or if that becomes necessary

Bought a Pioneer Allroad 4 years ago Bought a Pioneer Allroad 4 years ago, still going strong. Had one problem after 3 years which was fixed quickly and painlessly.

I bought an Allroad a few years ago and… I bought an Allroad a few years ago and have really enjoyed the bike. Great workout when I want it, and easy riding when I don’t. I spent a lot of decades pushing things to the limit, but now I can control things! Great service from these guys as well. Very happy!

Well worth the investment Absolutely amazingly increadible product; everything I could hope for & more. Have had the bike for 5.5 years & it’s still running strong. It has saved me approximately $10K AUD per year in automotive costs (fuel, maintenance, parking etc.), & my drivers license is never in jeopardy. My OptiBike has paid for itself threefold so far. Would highly recommend this product to everyone. The OptiBike support & customer experience is sensational; you can buy with high confidence.