Brandon Lowry
GBGreat RTT Great RTT! After doing a lot of research we landed with the Alpha II. I defiantly prefer the hard shell vs soft, it makes the set up and tear down a breeze. The quality at this point seems good and we like the features this RTT offers. Compared to other RTT on the market the Alpha is offered at a great price point. If I had to make one suggestion, it would be to offer driver or passenger hinge points. We mounted on OGT E2 (Trailer), the Kitchen and awning our located on passenger side. Yes, it is mounted backwards!
Ray Eaton
GBCustomer service Great company to work with. Had damaged merchandise,sent email about the issue and in less than 10 hrs a company representative handled the problem. Shipped out another item of the same purchase before I returned the damaged product. That's called trust and quick response time on Tuff Stuff Overland. Thank you
Duane Maxie IG -bluemax_overla
GBOutstanding customer service Outstanding customer service. Had an issue (possibly my own mistake) with my order. Reached out to the crew at Tuff Stuff amd the issie was resolved, corrected amd replacement parts sent out. Couldnt have asked for bettee service
CK
GBGood Job Tuff Stuff I've been very pleased with Tuff Stuff Overland. I placed an order through a social media ad and fully expected to be put in a "block" of orders and shipment to take a significant amount of time. All products were packaged well and shipped in a day or two! I had my complete order at my doorstep in barely a week. I thought that was impressive considering the current commerce situation. I'll definitely be back.
Paul D
GBDelayed AND mis-shipped RTT I pre-purchased the Alpha II IN EARLY Jan 2021 with a promised delivery date of Feb. The 1st update on delivery was in fact Feb - the last week! The RTT finally arrived the beginning of Apr 2021. For that, I cancelled 2 trips as a result. The kicker - I was shipped the wrong tent - the Alpha which is larger, heavier and more than I wanted. Herego, the exact reason I ordered the Alpha II. Knowing - after I uncrated, de-pkg'd - that further delays and yet another trip would have to be cancelled, I opted to stick with the Alpha. Have to say I am disappointed.