DANA
GBNeed an aftermarket roof rack. Would have been nice to know. I purchased my roof rack based on the weight requirements in the listing for the tent I bought. There were no other dimensions or requirements listed telling the customer that I needed an aftermarket rack. There were no details listing how narrow the crossbars would need to be. When I got my tent and realized that I wouldn’t be able to use it with the equipment that I had, I reached out for more info and after having to reach out twice for help, I was told “it’s pretty easy to cut your own” Terrible service and I have not been able to use my tent yet. I was so excited to post photos with a great review as many others have, but I am so disappointed.
Timothy Lang
GBAwesome Product Awesome Product! Then tent is very tall and roomy. My wife and I have done two trips and loved it! Looking forward to many more to come!
John Armstrong
GBGreat customer service Great customer service! Answered questions and shipped the product in time for our trip. Excellent quality material and construction. We installed the Shade Awning above the entry door on the side of a 1958 13foot Canned Ham shaped trailer. We did need to do a little modification on the installation.
Jarrad French
GBGreat Company with solid craftsmanship… Great Company with solid craftsmanship and detail. Very happy with my Alpha 2! Side note: Freight shipping company could be a different story, make sure to follow the shipment closely as you might need to make special plans when it arrives in the local area.
Ray Eaton
GBCustomer service Great company to work with. Had damaged merchandise,sent email about the issue and in less than 10 hrs a company representative handled the problem. Shipped out another item of the same purchase before I returned the damaged product. That's called trust and quick response time on Tuff Stuff Overland. Thank you