If all companies were this good, America would be in much better shape. :) I just wish every company was as easy to work with, and stood by their products, like Genuine Innovations. I’ve been using their inflation system for as long as they’ve been in business, and they ALWAYS stand by their product. Kudos!

Excellent products at great prices Excellent products at great prices. I'm very pleased and satisfied with the Tubeless Tackle Kit, Microflate Nano heads, and Value Pack of 16 gram Threaded CO2 Cartridges. I recommend Genuine Innovation products to everyone.

Was totally amazed by the CUSTOMER SERVICE & SUPPORT… Was totally amazed by the customer service and support offered by Fanessa Parkerson. Have been a customer and ULTRAFLATE user for 10+ years...bailing me out too many time to count. I truly appreciate the quick turn-a-round and look forward to trying out the new upgraded ULTRAFLATE replacement sent...but hopefully not too soon! Thank You for all the support!!!

Needed replacements for my old non… Needed replacements for my old non treaded CO holder. I wanted to keep my holder since it slips inside and your hand remain safe due to the cold temperatures the cartridges can create. Seems that local bike shops don't carry non treaded styles anymore.

Your customer care is exemplary Your customer care is exemplary. I contacted customer service through your website stating that my inflator had broken during recent use. Without questioning me, you offered a replacement at no charge and processed the order the same day. I’ve enjoyed your compact and simple to use inflator for many years and appreciate that you offered to replace it when i had a problem.