My CO2 inflator began leaking after 15… My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations inflators and will continue to only buy their products. Great company and products.

Had to get one... I purchased the Genuine Innovations Microflate Nano because I know someone who uses one. Now I have one, and it is excellent. It lightened my load, and doesn't take up much space. I carry a 20 gram and a 16 gram cylinder. use it for mountain and road cycling-oh, cyclocross too. I recommend this product.

A pain-free customer service experience. The customer service department took a couple days to respond, but was great to work with and fast to correct my issue. They stood by their guarantee and got me a replacement airchuck for my faulty one quickly.

Your customer care is exemplary Your customer care is exemplary. I contacted customer service through your website stating that my inflator had broken during recent use. Without questioning me, you offered a replacement at no charge and processed the order the same day. I’ve enjoyed your compact and simple to use inflator for many years and appreciate that you offered to replace it when i had a problem.

I owned a previous model for over 10… I owned a previous model for over 10 years. I recently replaced it with newer model. My personal tip is to always make sure your new tube’s presta valve is open before you attempt to inflate.