Excellent service and fantastic… Excellent service and fantastic merchandise. Bought a cruiser for our 13 year old son for Christmas and he and his dad has it assembled in no time. Unexpectedly got charged for shipping when the website showed free shipping. The staff at Beachbikes had it remedied within an HOUR! Simply amazing.

Had a little issue with shipping Had a little issue with shipping, contacted Beachbikes (Firmstrong) explained my issue and they fix the problem right away. Great service, thank you! As for the bike, fantastic product. Well made with a lot of little extra features you won't fine in your typical bike shop or store. Well done and love it.

disappointed, they cancel order without explanation. Ordered a beach cruiser 4/14/20 for our daughters 13th birthday May 20th. Received an email from them 10 days later cancelling the order saying it was at our request. Zero communication from the company. When I checked their website it said they’re not taking new orders between 4/16-5/1???? Now my daughter isn’t getting the bike she wanted for her birthday and I’ve still received no explanation or email from the company why the order was cancelled, though I placed it before the 16th. Pretty disappointing.

Firm Strong Bruiser 7 Speed Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier seat is terribly uncomfortable Overall rating is ok. Would not purchase another firm strong bike again. Bike is comparable to a cruiser that you could buy at walmart.

Very satisfied with my Beachbikes purchase. Ordering from Beachbikes was easy. Bike assembly was pretty straight forward, although specific instructions for my bike model (Urban LRD), as opposed to the more generic instructions included, would have been helpful. But a quick call to Beach Bikes cleared up my questions. Fit and finish on the bike seems great so far. Would recommend Beachbikes to others and buy from again.