Absolutely love my bike Absolutely love my bike. Was delivered from California to New Jersey in less than 5 days over a holiday. Awesome customer service. Highly recommended. Thanks so much. Will definitely be buying 2 more bikes for my kids this summer. 🚴‍♀️❣️

Fantastic customer service Fantastic customer service! If you’re not 100% happy with your bicycle even 6 months after your purchase they will refund or exchange your purchase. No questions asked, they want their customers to be totally happy with their purchase.

This review is for shopping at the… This review is for shopping at the physical location and not online. The shop is located in a industrial area behind a security gate. You need to call the shop to get the gate code. There is a sign directing you to do that. The shop is well put together. Bikes are neatly displayed and customer service was excellent. They ask what you're looking for and suggest a bike. Purchase was easy and they offered to help load.

Firm Strong Bruiser 7 Speed Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier seat is terribly uncomfortable Overall rating is ok. Would not purchase another firm strong bike again. Bike is comparable to a cruiser that you could buy at walmart.

If you're not riding, you're dying! Wow, bike came today... Firmstrong Urban Stretch Cruiser. What a beauty. From the west coast to the east coast, it took 7 days for FedEx to battle the rains and drop the bike off at my door. I documented the assembly step by step from the box opening. Was super easy to put it together! Bike came in perfect condition. NO MISSING PARTS, PIECES OR HARDWARE! General supplied directions were sufficient. Bike came 80% assembled and the rest was fairly self explanatory. I'm very happy with this purchase, no regrets.