Fantastic customer service Fantastic customer service! If you’re not 100% happy with your bicycle even 6 months after your purchase they will refund or exchange your purchase. No questions asked, they want their customers to be totally happy with their purchase.

Firm Strong Bruiser 7 Speed Customer service seems to be great but bike is lacking. * bike had scratches on it from shipping although it seemed to be packed very well ***** shifts smoothly through all 7 speeds * crusier seat is terribly uncomfortable Overall rating is ok. Would not purchase another firm strong bike again. Bike is comparable to a cruiser that you could buy at walmart.

Beautiful bike! Wonderful customer service! Lara was wonderful to work with. She responded to all of my emails promptly. Very helpful to me in selecting the best color accessories! The bike arrived quickly, in perfect condition! Beautiful bike! My 9 year old granddaughter will be thrilled with her Christmas gift! Will definitely recommend Beachbikes to family and friends!

Absolutely love my bike Absolutely love my bike. Was delivered from California to New Jersey in less than 5 days over a holiday. Awesome customer service. Highly recommended. Thanks so much. Will definitely be buying 2 more bikes for my kids this summer. 🚴‍♀️❣️

0 Stars if I could 0 Stars if I could. Ordered a bike for my girls birthday April 6th, it’s now April 28th and I still haven’t heard from the company. Website claims new orders will not be accepted starting April 17th due to virus (11 days after I ordered). I have sent over 7 emails asking for an update with no response and apparently their “Call Center” isn’t accepting new calls at this time. While I understand these are difficult times for everyone, It’s been 22 days since I placed my order and have not even an email reply from you guys helping explain where it is which is unacceptable.