Craig
GBJulie / FOCO Customer Service Julie in Customer Service handled a lost in transit item for me and was very prompt and professional. I appreciate how she dealt with my issue!
Al
CAHad a bit of a run around with the… Had a bit of a run around with the discount code as it wasn’t working on the website with customer service until Nikki helped me. She went the extra to give me an actual code that worked and was able to finalize my purchase. Delivered was quick as it was delivered in a day. Shirt is great, went an extra size up and glad I did that as I think it would’ve been too tight. Thanks again Nikki, FOCO is a better company with you.
Belynda Bowers
GBGeorge was super responsive and quickly… George was super responsive and quickly helped me find my preorder and provided me with the information about the preorder process. Took less than 12 hours for them to respond to my inquiry. Thanks for great customer service.
Victor Joseph
GBProfessional and transparent! Ordered a Bobble and it was received in the mail damaged. Submitted photos explaining the damaged item and was responded to within 24 business hours with a sincere and very professional apology, as well as informed a new order was on the way at no charge. These things happen, but respect to a company that owns and resolves issues quickly.
Steve Morton
GBUnique items & great service !! I love Foco's unique gifts and sports memorabilia. But what really makes them stand out, is their first class service. They are the best at responding to any inquiries I have and are impressively prompt.