sean ruth
GBMs. Julie Superstar Foco agent Julie was instrumental in helping me with my account. She was exceptional. Her response was prompt, her work was professional. I've had a number of situations with FoCo, mostly disappointing (lack of inventory, broken items, coupons that never work), yet this experience was not thanks to Ms. Julie, she isa"breath of fresh air". Overall I love FoCo. I have purchased over 400 Bobbleheads and will continue to do so in the not so distant future. 5 ⭐️⭐️⭐️⭐️⭐️!!!!!
Dc
GBGreat company and great customer… Great company and great customer service. They are super responsive and take care of things right away. I will continue to buy from them.
Mark Currier
GBMegan was so incredibly helpful Megan was so incredibly helpful. I inquired about some existing orders and had concerns over the shipping of those orders. She was able to assure me that they’d be looked after. She was able to change the shipping address and make sure my concerns were addressed. She’s great!
Gemma Lofts
GBExcellent products and service 2nd order with this company, this time I had a problem with the order not arriving. The customer service from George was 5* and my problem was speedily resolved with very little input from me and no need to chase up - all was in hand and overall a brilliant service. The shirt I received was,as ever, excellent quality and as ordered. Would recommend.
Patti
GBExcellent customer service I recently had an issue with an item I purchased from FOCO. Their customer service is amazing! Nikki handled my concern within a few hours of my email. She corresponded in a caring and professional manner. Because of this experience I will be a repeat customer.