Out of stock, shipped wrong product I preordered a Chiefs ornament on 2/22/2024. The product was shipped 4/14/2024. It arrived today. I opened the box and the item was a Michigan ornament. I took a picture of the packing slip and ornament, but the site doesn't allow me to upload pictures or post links. I went online and the originally ordered item is out of stock.

Great company and great customer… Great company and great customer service. They are super responsive and take care of things right away. I will continue to buy from them.

Great customer service!!!! I have been purchasing bobbleheads from FOCO for several years. Just had an issue with a bobblehead that had a quality issue. I reached out to customer service and Julie got in touch with me. They replaced the bobblehead quickly and efficiently. I will continue to purchase their products knowing that people like Julie are willing to help their customers with any issues! Great job Julie and FOCO.

Excellent quality & customer service!! Excellent quality. AMAZING CUSTOMER SERVICE!! Had an issue with the order fitting a little bit tight, I contacted them and promptly responded and took care of my issue very fast and very easily with no problems WHATSOEVER! Ordered my wife the cozy onesy pajamas and the material is great and she absolutely loves it! Will definitely purchase from them again and would highly recommend!

Nikki was really helpful Nikki was really helpful. My issue was dealt with very quickly and resulted in a more than satisfactory outcome.