Paul Wigfull
GBNikki was really helpful Nikki was really helpful. My issue was dealt with very quickly and resulted in a more than satisfactory outcome.
Patti
GBExcellent customer service I recently had an issue with an item I purchased from FOCO. Their customer service is amazing! Nikki handled my concern within a few hours of my email. She corresponded in a caring and professional manner. Because of this experience I will be a repeat customer.
Heidi Delbridge
GBWe ordered a pair of Dodger sunglasses… We ordered a pair of Dodger sunglasses that are outstanding in quality, fit and style. Our order was damaged in shipping but within 10 minutes of their customer service chat another was already in route!!!! We will definitely be ordering from here again!
Victor Joseph
GBProfessional and transparent! Ordered a Bobble and it was received in the mail damaged. Submitted photos explaining the damaged item and was responded to within 24 business hours with a sincere and very professional apology, as well as informed a new order was on the way at no charge. These things happen, but respect to a company that owns and resolves issues quickly.
Dc
GBGreat company and great customer… Great company and great customer service. They are super responsive and take care of things right away. I will continue to buy from them.