GREAT PRODUCTS EVEN BETTER CUSTOMER SERVICE I purchased a travel mug and broke the lid and straw by dropping it very recently. The rest of the mug came out of it without a scratch. I sent an email asking to purchase a replacement lid and straw and explained I didn’t have my original order number. Not only did a response get sent quickly, they found my original order and a replacement was shipped within 24 hours. More companies need to take lessons from this customer service department. I will be sending all my friends and family over to purchase their favorite sport/team swag from FOCO.

Julie / FOCO Customer Service Julie in Customer Service handled a lost in transit item for me and was very prompt and professional. I appreciate how she dealt with my issue!

Nikki was really helpful Nikki was really helpful. My issue was dealt with very quickly and resulted in a more than satisfactory outcome.

I ordered bib Overalls and ordered a… I ordered bib Overalls and ordered a size to large. The return process was straight forward with no issues. The issue was getting my money refunded. My refund was for $83.43 but only $11.27 was refunded to my credit card. After contacting Julie many times they refuse to refund the rest of my balance. She was pretty rude in the process. I am having to go through my cc fraud department. I would not recommend.

Excellent quality & customer service!! Excellent quality. AMAZING CUSTOMER SERVICE!! Had an issue with the order fitting a little bit tight, I contacted them and promptly responded and took care of my issue very fast and very easily with no problems WHATSOEVER! Ordered my wife the cozy onesy pajamas and the material is great and she absolutely loves it! Will definitely purchase from them again and would highly recommend!