Excellent quality & customer service!! Excellent quality. AMAZING CUSTOMER SERVICE!! Had an issue with the order fitting a little bit tight, I contacted them and promptly responded and took care of my issue very fast and very easily with no problems WHATSOEVER! Ordered my wife the cozy onesy pajamas and the material is great and she absolutely loves it! Will definitely purchase from them again and would highly recommend!

Great customer service over missing pieces My 88 year old dad rec'd a 3D Burnley club crest for Xmas but on opening we discovered that all the orange pieces were missing. George was extremely helpful in arranging a replacement set of pieces sent to me and the whole process from start to finish took just 7 days. Thanks you so much, we can crack on and build this piece together.

Nikki was really helpful Nikki was really helpful. My issue was dealt with very quickly and resulted in a more than satisfactory outcome.

Lack of communication regarding refund I ordered 3 sets of Lego for my son for Christmas. On opening the first set it was realised how small the pieces were and it was too challenging for him! So we decided to send the other unopened boxes back, given the returns and refunds lasting until the 31st of January 2024. Items were received 10 days ago and no sign of refund or confirmation of this. Very slow response time to emails. Would NOT recommend buying from them. ***UPDATE - finally got a refund but there definitely needs to be a better system of responses to emails!*** Will increase my rating from 1* to 2* but please just be mindful if you have issues it might take alot of emails to resolve them!

Excellent products and service 2nd order with this company, this time I had a problem with the order not arriving. The customer service from George was 5* and my problem was speedily resolved with very little input from me and no need to chase up - all was in hand and overall a brilliant service. The shirt I received was,as ever, excellent quality and as ordered. Would recommend.