Had a bit of a run around with the… Had a bit of a run around with the discount code as it wasn’t working on the website with customer service until Nikki helped me. She went the extra to give me an actual code that worked and was able to finalize my purchase. Delivered was quick as it was delivered in a day. Shirt is great, went an extra size up and glad I did that as I think it would’ve been too tight. Thanks again Nikki, FOCO is a better company with you.

Ms. Julie Superstar Foco agent Julie was instrumental in helping me with my account. She was exceptional. Her response was prompt, her work was professional. I've had a number of situations with FoCo, mostly disappointing (lack of inventory, broken items, coupons that never work), yet this experience was not thanks to Ms. Julie, she isa"breath of fresh air". Overall I love FoCo. I have purchased over 400 Bobbleheads and will continue to do so in the not so distant future. 5 ⭐️⭐️⭐️⭐️⭐️!!!!!

Excellent quality & customer service!! Excellent quality. AMAZING CUSTOMER SERVICE!! Had an issue with the order fitting a little bit tight, I contacted them and promptly responded and took care of my issue very fast and very easily with no problems WHATSOEVER! Ordered my wife the cozy onesy pajamas and the material is great and she absolutely loves it! Will definitely purchase from them again and would highly recommend!

Great company and great customer… Great company and great customer service. They are super responsive and take care of things right away. I will continue to buy from them.

Lack of communication regarding refund I ordered 3 sets of Lego for my son for Christmas. On opening the first set it was realised how small the pieces were and it was too challenging for him! So we decided to send the other unopened boxes back, given the returns and refunds lasting until the 31st of January 2024. Items were received 10 days ago and no sign of refund or confirmation of this. Very slow response time to emails. Would NOT recommend buying from them. ***UPDATE - finally got a refund but there definitely needs to be a better system of responses to emails!*** Will increase my rating from 1* to 2* but please just be mindful if you have issues it might take alot of emails to resolve them!