Out of stock, shipped wrong product I preordered a Chiefs ornament on 2/22/2024. The product was shipped 4/14/2024. It arrived today. I opened the box and the item was a Michigan ornament. I took a picture of the packing slip and ornament, but the site doesn't allow me to upload pictures or post links. I went online and the originally ordered item is out of stock.

Excellent customer service I recently had an issue with an item I purchased from FOCO. Their customer service is amazing! Nikki handled my concern within a few hours of my email. She corresponded in a caring and professional manner. Because of this experience I will be a repeat customer.

Excellent products and service 2nd order with this company, this time I had a problem with the order not arriving. The customer service from George was 5* and my problem was speedily resolved with very little input from me and no need to chase up - all was in hand and overall a brilliant service. The shirt I received was,as ever, excellent quality and as ordered. Would recommend.

I really cannot fault this company I really cannot fault this company. The lego is amazing and they are quick to deal with any enquiries may have. Would defiantly recommend

I ordered bib Overalls and ordered a… I ordered bib Overalls and ordered a size to large. The return process was straight forward with no issues. The issue was getting my money refunded. My refund was for $83.43 but only $11.27 was refunded to my credit card. After contacting Julie many times they refuse to refund the rest of my balance. She was pretty rude in the process. I am having to go through my cc fraud department. I would not recommend.