FOCO

444 Hoes Lane, Building 6, Suite 302, 08854, Piscataway, United States
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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

10.00%

1

5.00%
About FOCO

FOCO is an international fan brand bringing your Officially Licensed fan gear for your favorite teams. Visit FOCO.com and become a member of the FOCO Squad.

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Contact Info
  • 444 Hoes Lane, Building 6, Suite 302, 08854, Piscataway, United States

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Jamie Gallagher
GB

Great customer service!!!! I have been purchasing bobbleheads from FOCO for several years. Just had an issue with a bobblehead that had a quality issue. I reached out to customer service and Julie got in touch with me. They replaced the bobblehead quickly and efficiently. I will continue to purchase their products knowing that people like Julie are willing to help their customers with any issues! Great job Julie and FOCO.

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Victor Joseph
GB

Professional and transparent! Ordered a Bobble and it was received in the mail damaged. Submitted photos explaining the damaged item and was responded to within 24 business hours with a sincere and very professional apology, as well as informed a new order was on the way at no charge. These things happen, but respect to a company that owns and resolves issues quickly.

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Patti
GB

Excellent customer service I recently had an issue with an item I purchased from FOCO. Their customer service is amazing! Nikki handled my concern within a few hours of my email. She corresponded in a caring and professional manner. Because of this experience I will be a repeat customer.

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Mick Roberts
GB

Great customer service over missing pieces My 88 year old dad rec'd a 3D Burnley club crest for Xmas but on opening we discovered that all the orange pieces were missing. George was extremely helpful in arranging a replacement set of pieces sent to me and the whole process from start to finish took just 7 days. Thanks you so much, we can crack on and build this piece together.

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Dc
GB

Great company and great customer… Great company and great customer service. They are super responsive and take care of things right away. I will continue to buy from them.

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