Nikki was really helpful Nikki was really helpful. My issue was dealt with very quickly and resulted in a more than satisfactory outcome.

I really cannot fault this company I really cannot fault this company. The lego is amazing and they are quick to deal with any enquiries may have. Would defiantly recommend

Julie / FOCO Customer Service Julie in Customer Service handled a lost in transit item for me and was very prompt and professional. I appreciate how she dealt with my issue!

Excellent products and service 2nd order with this company, this time I had a problem with the order not arriving. The customer service from George was 5* and my problem was speedily resolved with very little input from me and no need to chase up - all was in hand and overall a brilliant service. The shirt I received was,as ever, excellent quality and as ordered. Would recommend.

GREAT PRODUCTS EVEN BETTER CUSTOMER SERVICE I purchased a travel mug and broke the lid and straw by dropping it very recently. The rest of the mug came out of it without a scratch. I sent an email asking to purchase a replacement lid and straw and explained I didn’t have my original order number. Not only did a response get sent quickly, they found my original order and a replacement was shipped within 24 hours. More companies need to take lessons from this customer service department. I will be sending all my friends and family over to purchase their favorite sport/team swag from FOCO.