Super fast shipping Super fast shipping, when others couldn’t deliver these guys did. These were for my daughter’s vehicle. She says they were easy to install and she’s already used them to help her in moving to a new house.

Don’t go anywhere else They went the extra mile to verify that the extra long load bars I need would work on my car when other retailers wouldn’t even take a phone call. Combine the phenomenal customer service with great prices and a big selection and there is no reason to go elsewhere

Excellent all around Called to verify stock of a couple of racks and, not only did I get to talk to a real live human being but I didn't have to wait on hold and the info they gave me was 100% accurate including when the racks were going to ship out. Wouldn't hesitate buying from Backcountry Racks again!

Fantastic customer service Fantastic customer service! Great communication! I was concerned about ordering a bike rack that no one else had in stock and were quoting 4 months delays. I called and spoke to Travis. He had a brand new one shipped to me in a couple of days. Thanks again!

Accurate Product Suggestions for Your Vehicle First - product is exactly what I expected and fit my car perfectly like the website’s search suggested and product description reported. I dropped a star because when the roof rack arrived, the packaging was a disaster. Also, there was a minor piece that was chipped. This damage had no negative effects on performance and is not visible once installed. Usually receiving a product in that condition would have infuriated me, but I did purchase from a “clearance” portion of the website for 50% off retail. I’m sure it was a return or something.