Great product/ poor delivery method Received every part/ piece as expected from order in great condition. Only reason this is not a 5 star review is because the order came in 3 separate delivered and was not communicated that each piece to the complete set would be shipped individually. When I received the first package I thought I ordered the wrong piece and wasted time calling the help center which is down due to covid. So then I had to email the hell center in which I never got a response. Fortunately the other two parts/ shipments arrived a week later.

Backcountry Racks has great customer service Backcountry Racks has great customer service. They personally helped me find the right bike rack and roof rack for my car at the prices that worked for me, and helped me troubleshoot. Highly recommend!

They came in a timely manner They came in a timely manner. Also the customer service was prompt as well. I contacted them via phone and email leaving a message to find out the eta, because we were going on a trip. I was responded to within 6hours, and given an ETA that was spot on. I used the free shipping option. Exact match, no issues installing.

Best Deals + Service Backcountry Racks gave me the best deal on the internet. The RockyMounts rack was shipped strait to me from the factory in pristine condition packed well, with all the tools I need to put it together- everything was well labeled/ illustrated. I purchased the "Westslope 3" and am happy with my purchase; it is well made and super functional- and one of the best prices for a hitch non-hanging mount. Thanks!

Roof Rack and Cargo Box I bought a roof rack and cargo box for my new car and couldn't be more pleased. Backcountry Racks was helpful as I navigated the many choices available. This roof rack system and cargo box keeps my family on the go, hitting the trails, ski runs and getting into endless adventures!