Donel Jones
GBGreat customer service!!! They helped me through an issue that felt impossible at first and was patient with me through the whole ordeal. Will definitely be a returning customer.
Alex Terzis
GBIt's a good bike overall It's a good bike overall, one thing a lot of the reviews feature is kinetic recharging. My bike had it disabled because it is creating an issue with the motor which I wasn't aware of. Over all very comfortable and powerful.
Bettes Family
GBThe e-bike we choose I have two Rad Power Rad Runner e-bikes which are super dependable. The Rattan Pathfinder is a big, fun bike. Super fast. Coasts very well. Great acceleration. There’s really no comparison to the Rad Power bikes we bought. But I’m sure that’s by design. When we go into the garage, the pathfinder is what we jump on first. With that said, customer service must be done through email. While annoying, I do get the sense that they care about the success of their company, and as a result, will work though the challenges of time zone differences.
John Kallio
GBReturns Issues with Rattan accessories and returns has been handled quite well by Rattan. I appreciate their willingness to work with their customers. So far, Rattan Bikes has my full support. Thank you!
Tony Brawner
GBGreat product and excellent customer… Great product and excellent customer service. I purchased two bikes not knowing alot about e bikes . A friend has owned a Rattan bike for two years and has had zero problems. I anticipate the same. Very well built and comfortable to ride. An e bike is different but only took a couple days and approximately 5 miles riding to feel very comfortable riding!