Rattan Ebike Store

9155 Archibald Ave, Ste A, 91730, Rancho Cucamonga, United States
http://www.rattanebike.com
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About Rattan Ebike Store

Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better. Thank you again, our lovely customers —— Rattan

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customer
GB

We bought two Rattan Pathfinder ebikes… We bought two Rattan Pathfinder ebikes and we love them. We had a problem with the gear shifter on one of the two, but customer support was quick to promise us a replacement. I hope we will receive the replacement soon.

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Russ Weekes
GB

Great Customer Service After ordering my bike I realized that I had forgotten to include the promo code to get an advertised discount. I reached out to customer service hoping that I could provide the promo code and still receive the discount. While I was hopeful, I wasn't optimistic. Customer support replied quickly and gave me the discount. I can't wait to get the bikes.

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Sine Rex
GB

Sales support from Rattan was very… Sales support from Rattan was very communicative a few hours after placing my order Leon reached out re; my free basket. And he also kept me aware of the shipping time-frame. I like the fact the response time is quick and really excited to try the LM 750 pro after all the great YouTube videos I've watched online.

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John Kallio
GB

Returns Issues with Rattan accessories and returns has been handled quite well by Rattan. I appreciate their willingness to work with their customers. So far, Rattan Bikes has my full support. Thank you!

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Blane Burnett
GB

Great bike so far build quality is… Great bike so far build quality is excellent. The bike is very heavy.It took me about 2 hours to assemble just because I was unfamiliar with it.It’s very fast and responsive, tackled very steep hills in our neighborhood on assist 2 with no problems. Not sure about reliability yet I will revisit.

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