Rigoberto Carvajal
GBVery nice bike and ride Very nice bike and ride. The company was very responsive with some gifts that they didn’t send so I contacted them and their reply was very good.
Donel Jones
GBGreat customer service!!! They helped me through an issue that felt impossible at first and was patient with me through the whole ordeal. Will definitely be a returning customer.
Pierre Wonka
GBBent rim, throttle does not work Bent rim, Throttle does not work, PAS dangerously aggressive Rattan Compass arrived with bent rim, throttle does not work and PAS is way to aggressive and scary. On any level above 1. Support does not answer phone calls and message box is full. They do not respond to emails or chat. They do this purposely to push back returns that have a 15 day limit. They also have an unreasonable and expensive return policy. 150 shipping paid by customer and no more than 10 miles. Disgusting company.
Jeff Hanson
GBThis company is lit This company is lit! Best EBike money could ever buy! Excellent customer service as well!
Blane Burnett
GBGreat bike so far build quality is… Great bike so far build quality is excellent. The bike is very heavy.It took me about 2 hours to assemble just because I was unfamiliar with it.It’s very fast and responsive, tackled very steep hills in our neighborhood on assist 2 with no problems. Not sure about reliability yet I will revisit.