I was in touch with Elimarie during my… I was in touch with Elimarie during my purchase at Frank's Sport Shop. I never post comments, but Eliamrie's unparalleled service warrants it. She is the most responsible and friendly customer service employee I have ever dealt with.

Couldn't find the training mit at the… Couldn't find the training mit at the local sports store nor some of the typical online sites all the fed ball parents are familar with. I could not find the mit anywhere. I Googled the mit and found Frank's Sports Shop and was able to get it with shipping for cheaper than I was going to have to pay elsewhere.

What a great store What a great store, I have been going for decades, best prices for sports equipment in the City, great selection for such a small space. Great staff. Did mail order for first time, they were extremely responsive and great communicators. Great local business to support, if you are coming from the north or south they are right at the Tremont stop on Metro North and close to the D/B train on Tremont.

Lack of Disclosure Caused Frustration and Friction I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID". They need to adjust their UI on every Parks item that requires an employee ID so this doesn't happen in the future. They sell similar hats at the Central Park Zoo so I'll be going to the physical store location in the Armory for my needs.

At the start of the order I was having… At the start of the order I was having website issues. I called in and the customer support helped process the order. Shipped quick and delivered on time. Definitely recommend Frank’s Sport Shop.