I ordered a Champion sweatshirt which… I ordered a Champion sweatshirt which they were out of stock and they credited my account in less than one day. Great work, that’s how it’s done, not waiting for 3-5 business days like some places for your refund.

THEY TOOK MONEY FROM ME KNOWING THERE… THEY TOOK MONEY FROM ME KNOWING THERE ITEM WAS OUT OF STOCK NOW ALL OF SUDDEN THEY KNT REFUND MY MONEY OR SEE TRANSACTIONS YOU PEOPLE ARE PATHETIC DO NOT ORDER FROM THESE PEOPLE NOTHING IS IN STOCK IDK WHY YOU HAVE A WEBSITE

The items came pretty fast The items came pretty fast, during this challenging time. I really appreciate the call letting me know one item was out of stock, then gave an option to select another item Thank you!!!

Brilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.

Lack of Disclosure Caused Frustration and Friction I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID". They need to adjust their UI on every Parks item that requires an employee ID so this doesn't happen in the future. They sell similar hats at the Central Park Zoo so I'll be going to the physical store location in the Armory for my needs.