Carlyn Craig
GBAfter sending my order and payment i am… After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could not gift someone a damadged item. It was a huge disappointment.
Allen
GBExceptional Customer Service I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.
Larry
GBI selected and purchased baseball pants, Frank sent me the wrong pants. I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?
Nicole
GBI was in touch with Elimarie during my… I was in touch with Elimarie during my purchase at Frank's Sport Shop. I never post comments, but Eliamrie's unparalleled service warrants it. She is the most responsible and friendly customer service employee I have ever dealt with.
customer
GBVery Helpful! The web site had an error leading to an incorrect purchase—but the kind folks at the store could not have been more accommodating at fixing the problem. Great store!