Chuck Branscomb
GBAt the start of the order I was having… At the start of the order I was having website issues. I called in and the customer support helped process the order. Shipped quick and delivered on time. Definitely recommend Frank’s Sport Shop.
Larry
GBI selected and purchased baseball pants, Frank sent me the wrong pants. I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?
customer
GBGenerous problem solving They didn’t have the original mitt we wanted, but gave us a generous discount on a better one. Much appreciated!
Daniel
GBFrank's knows what Customer service is… Frank's knows what Customer service is all about . I wanted to order a hat , but due to certain conditions it looked like I might've had to go down to visit the storefront in order to get it , after an email with some identification sent down they were able to save me a trip down. The hat is really good quality, embroidered perfectly and looks great . Thank you Frank's
ABD
GBBrilliant! This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.