Im very pleased. After the tracking number said the package was delivered I called them because I couldn't find it. They called UPS for me and eventually sent me a new one. Thank you.

The retractable punching bag arm I … The retractable punching bag arm I bought is not machined properly it moves too much. There is probably a eighth inch Gap around the entire sleeve that makes it move back and forth every time you hit the bag and makes a really loud noise. It's a yreally poorly engineer product to give off the shelf. I had to put spacers in to actually make it work. Your average customer won't be able to do what I did.

Poor customer service Poor customer service, trying to contact them is imposible, i made and order on the 6th of october for $320, after trying to contact them many times, they emailed me on the 15th to notify me that my order was cancelled.. i havent recieved my money back!!! This company is a SCAM! Please dont waste your money or become victim to this company!!!

BEST CUSTOMER SERVICE EVER!!! They answer the phone in midnight, when I couldn't find the product the agent sent me a link through the live hat and eventually gave me a decent discount. I will happy again, there is always someone to talk to in this company.

Products as advertised Products as advertised, tracking worked, pretty simple and straight forward. Will certainly be purchasing more from ZoobGear in the future.