Great products, prices, shipping, and customer service. I've been shopping with Al's a few times per year for about 6 years now and have had nothing but good experiences, from products I was looking for, at the best prices, and fast shipping. Today I experienced fantastic customer. A product I had just ordered dropped in price. I called on a Saturday morning and the customer service rep quickly and professionally refunded the difference to my credit card. Fantastic!

I really enjoy shopping at Al's I really enjoy shopping at Al's, even more than Cabela's and Sportsman's. I like their quality products, great selections, competitive pricing, and an always helpful staff. Their staff seems to be well planned compared to the larger stores I previously mentioned. I was in Sportsman's yesterday and had to walk around for 5 minutes with a fishing rod in hand just to get questions answered about the rod. There was no one in the fishing department.

Delivery dates never right Delivery dates never right. Picked up then nothing.

Knowingly sent me a defective product Knowingly sent me a defective product. Pair of Smith ski googles with the silicone strips on the inside of the band, for holding gripping the helmet. The silicone rubbed off with the lightest touch. I noticed as I returned the product that the return address on the original box was Als.com Returns - they sent me a pair that had already been returned. Also, no option for "defective product" or paid return label for the return shipment - will not shop with them again.

Al’s is OUTSTANDING Al’s has OUTSTANDING service and great prices. The staff are always helpful when you call. They always do whatever they can to help you. Even the shipping department makes sure your order is well packed and protected. Great teamwork!! I made multiple orders this year. ALWAYS great service. Highly recommend AL’s for outdoor gear.