Gun Department has great service! Als has always been a staple of the community, though its changed over time they do great work, The gun department is top-notch. They have always been very attentive and fair. My wife who recently got into guns and shooting had dealt with some "little lady" treatment at other stores in the past. They have always been respectful and informative. SO yea we have made 3 large purchases because of that great customer service.

5 stars! Al’s is awesome! They have such a great selection for any outdoor enthusiast and have great customer service. Unfortunately, I no longer live near an Al’s, HOWEVER they make online shopping easy and convenient. I recently purchased a Scott cycling jacket that was on an incredible sale and I received it so quickly. Highly recommend!

Great customer service! Received the wrong item after a Christmas order. Turns out the item was incorrectly listed on their site and the price/item didn't coincide. When i asked for an exchange for the correct item, they acknowledged the error in their system and still honored the discounted price even though it was significantly discounted! Amazing customer service over the phone - quick answer by a real person who immediately resolved my issue within a minute. Very happy with Als.com.

They accidentally charged me twice for… They accidentally charged me twice for my 1 order. I contacted the customer service through their “contact us” section on their website. They emailed me within 20 minutes telling me they were gonna reverse the second charge. Awesome service. I’ll edit this review after I get my items.

Ordered a high dollar product for a… Ordered a high dollar product for a birthday present from, Als.com on Sunday night, Wednesday, 13:37, EDST, Received an email stating, "they do not have the item in their inventory". Have to wait until the credit card transaction clears before re-ordering from a different site. Als.com, not only do keeps the interest from the transaction, I no longer can meet the birthday of the individual intended. Thanks for nothing. Again, will have to wait for the transaction to clear first. Should have notified me the first business day of the dependency.