2 months later - still don't have all the bike parts and ZERO communications I ordered my wife a bike for her Birthday in March. Almost two months later I have a collection of bike parts that do not add up to a Bike. I understand there are challenges with COVID, but there's no excuse for never getting back to customers who have paid for your product and have part of it delivered. There's no excuse for having a phone number listed that doesn't work. Clearly this company over-extended itself in an effort to capitalize on the higher demand for bikes that this virus has brought and is not able or willing to fulfill the orders that have been placed. The lack of communication is the worst part.

Awesome cruisers! I ordered a Firmstrong Urban Deluxe for myself. I wanted something really comfortable that I could stretch out and enjoy the ride. It has a super smooth ride and always gets me there in comfort. I recommend this bike to anyone over six feet tall who wants to sit back and relax while cruising. I also ordered a Bella Classic for my daughter. She our crew her first bike with training wheels and I wanted her to have a bike she would enjoy. We Crusoe the neighborhood together in style!

Very satisfied customer This is our second bike from this great company. Materials are well made and instructions thorough and easy to follow. The best part of these bikes are the rich paint applications and color combinations. We chose a vanilla/yellow with bronze rims for our older daughter - Scottsdale, AZ.

Ordered a bike in may which said would… Ordered a bike in may which said would ship on June 8th which is the only reason I ordered form this company. I received 2 different emails which stated my order would ship on schedule. The passed and no shipping details so I contacted them, they now tell me August 21st. Absolutely horrible customer service. I will never do business with them again.

Firmstrong Bike is the best bike choice We bought a Firmstrong bike for our 8 year old daughter who absolutely loves it! Very strong, durable, comfortable, fashionable and reliable. It kind of resembles a mini beach cruiser. Such a great buy. I would recommend this brand to anyone looking for a new comfortable bike.