I ordered a Firmstrong Beach Cruiser… I ordered a Firmstrong Beach Cruiser and this bike is awesome. Better than anticipated. Solid construction, smooth finishes. Some assembly was required but very easy to do. I did order during the pandemic which caused Delivery delays but the company did their best to keep me updated.

Really enjoying my Firmstrong Beach… Really enjoying my Firmstrong Beach Cruiser. Initially bought it so I can use it on the beach at Siesta Key in Florida for the month we stay there in February/March. Now that I’m home back in Connecticut, I find myself finding trails(pavement) in my immediate area that I ride quite often. It’s low maintenance , and suits all my needs to relax and exercise . Thanks so much for the great deal!

I ordered my bike early in the… I ordered my bike early in the pandemic, and it took months to receive it. That said, I received regular email updates from Firmstrong advising of COVID-related delays with their manufacturers, etc, all of which I thought was understandable and I chose not to cancel my order and wait it out. When I finally received the bike, it was easy to assemble and in great condition. I'm really happy with it and glad I held out.

Steer Clear. Zero Customer Service Contacts. I wish I'd come here before shopping with this company. My experience seems mild in comparison, honestly. Ordered a bike a week ago, and have received no updates. There is zero way to reach this company. Email will come back with an error about a full inbox. Tried their email form on their site, which I would imagine hits the same full inbox (no response). I'll be disputing the payment with my bank if I don't hear back on the two week mark. Feel like that's pretty generous.

Love This Bike The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.