Loved having my Beach Bike through the… Loved having my Beach Bike through the COVID season- gave me a chance to get out and keep moving! My bike was incredibly well-made and easy to assemble… It took me less than an hour to put it together and I was riding in no time. I highly recommend purchasing as well as utilizing customer service for your support as you put your bike together. They are excellent in helping you achieve success!

Best bike! When I moved to Santa Monica I needed a reliable bike and Firmstrong has been exactly that. I was able to put it together in less than an hour and it's worked great. The only complaint I have is the handlebar padding is showing some wear after minimal use and 4 months of ownership.

Steer Clear. Zero Customer Service Contacts. I wish I'd come here before shopping with this company. My experience seems mild in comparison, honestly. Ordered a bike a week ago, and have received no updates. There is zero way to reach this company. Email will come back with an error about a full inbox. Tried their email form on their site, which I would imagine hits the same full inbox (no response). I'll be disputing the payment with my bank if I don't hear back on the two week mark. Feel like that's pretty generous.

Firmstrong Bike is the best bike choice We bought a Firmstrong bike for our 8 year old daughter who absolutely loves it! Very strong, durable, comfortable, fashionable and reliable. It kind of resembles a mini beach cruiser. Such a great buy. I would recommend this brand to anyone looking for a new comfortable bike.

BUYER BEWARE Re: order # FS 7366 Ordered bike for daughters graduation in April 13, 2020, received Fed-Ex tracking info.etc. .bike never received,.called,I was told their out of stock!,.email stated to provide a $50.0 refund,..never received!..Finally received bike in November, parts missing/decals, etc...BUYER BEWARE!..to file a claim with Amex