Be kind...it's a rare thing these days Be kind...it's a rare thing these days. I ordered 2 bikes back in May and one got delivered in late Aug and the other yesterday. The bikes are exactly as described and are wonderful to ride. I admit, their communications could have been a lot better (understatement) but given you couldn't find a bicycle anywhere for months on end, I expected the delay and I'm happy with my purchases. With so many businesses going out of business b/c of this pandemic, I'm happy to support all American businesses. My hope is that Firmstrong recognizes that a little communication could go a long way in keeping people happy b/c their product is awesome.

Very satisfied customer This is our second bike from this great company. Materials are well made and instructions thorough and easy to follow. The best part of these bikes are the rich paint applications and color combinations. We chose a vanilla/yellow with bronze rims for our older daughter - Scottsdale, AZ.

Ordered a bike in may which said would… Ordered a bike in may which said would ship on June 8th which is the only reason I ordered form this company. I received 2 different emails which stated my order would ship on schedule. The passed and no shipping details so I contacted them, they now tell me August 21st. Absolutely horrible customer service. I will never do business with them again.

Awesome cruisers! I ordered a Firmstrong Urban Deluxe for myself. I wanted something really comfortable that I could stretch out and enjoy the ride. It has a super smooth ride and always gets me there in comfort. I recommend this bike to anyone over six feet tall who wants to sit back and relax while cruising. I also ordered a Bella Classic for my daughter. She our crew her first bike with training wheels and I wanted her to have a bike she would enjoy. We Crusoe the neighborhood together in style!

Loved having my Beach Bike through the… Loved having my Beach Bike through the COVID season- gave me a chance to get out and keep moving! My bike was incredibly well-made and easy to assemble… It took me less than an hour to put it together and I was riding in no time. I highly recommend purchasing as well as utilizing customer service for your support as you put your bike together. They are excellent in helping you achieve success!