Ordered a Mens Chief 3 speed in grey… Ordered a Mens Chief 3 speed in grey and black on Saturday 10/17, it arrived on a Wednesday 10/21, granted I live within a 1 day shipping area. I used to own a Bruiser which I loved, and after a few years decided to get back into riding. I bought online and afterwards read a few reviews about shipping taking forever and poor customer service, so I was skeptical... Fortunately I didn't have any of these issues. I've had great experiences with their products in the past and am excited for the years to come with this new bike.

Poor assembly instructions and wobbly wheels After struggling with vague, undetailed assembly instructions, we have determined that the bike’s wheels are completely jacked up and wobbly. Therefore it is causing big problems in brake assembly. We will have to get the wheels evaluated and will have to adjust the spokes. So very frustrating.

Love This Bike The sale. Tge ease of ordering. The prompt shipment. Packaged well. My husband easily put it together. The color is wonderful. The ride is sublime.

BUYER BEWARE Re: order # FS 7366 Ordered bike for daughters graduation in April 13, 2020, received Fed-Ex tracking info.etc. .bike never received,.called,I was told their out of stock!,.email stated to provide a $50.0 refund,..never received!..Finally received bike in November, parts missing/decals, etc...BUYER BEWARE!..to file a claim with Amex

Firmstrong Bike is the best bike choice We bought a Firmstrong bike for our 8 year old daughter who absolutely loves it! Very strong, durable, comfortable, fashionable and reliable. It kind of resembles a mini beach cruiser. Such a great buy. I would recommend this brand to anyone looking for a new comfortable bike.