Best bike! When I moved to Santa Monica I needed a reliable bike and Firmstrong has been exactly that. I was able to put it together in less than an hour and it's worked great. The only complaint I have is the handlebar padding is showing some wear after minimal use and 4 months of ownership.

2 months later - still don't have all the bike parts and ZERO communications I ordered my wife a bike for her Birthday in March. Almost two months later I have a collection of bike parts that do not add up to a Bike. I understand there are challenges with COVID, but there's no excuse for never getting back to customers who have paid for your product and have part of it delivered. There's no excuse for having a phone number listed that doesn't work. Clearly this company over-extended itself in an effort to capitalize on the higher demand for bikes that this virus has brought and is not able or willing to fulfill the orders that have been placed. The lack of communication is the worst part.

Poor assembly instructions and wobbly wheels After struggling with vague, undetailed assembly instructions, we have determined that the bike’s wheels are completely jacked up and wobbly. Therefore it is causing big problems in brake assembly. We will have to get the wheels evaluated and will have to adjust the spokes. So very frustrating.

I ordered a Firmstrong Beach Cruiser… I ordered a Firmstrong Beach Cruiser and this bike is awesome. Better than anticipated. Solid construction, smooth finishes. Some assembly was required but very easy to do. I did order during the pandemic which caused Delivery delays but the company did their best to keep me updated.

Firmstrong Bike is the best bike choice We bought a Firmstrong bike for our 8 year old daughter who absolutely loves it! Very strong, durable, comfortable, fashionable and reliable. It kind of resembles a mini beach cruiser. Such a great buy. I would recommend this brand to anyone looking for a new comfortable bike.