Awesome cruisers! I ordered a Firmstrong Urban Deluxe for myself. I wanted something really comfortable that I could stretch out and enjoy the ride. It has a super smooth ride and always gets me there in comfort. I recommend this bike to anyone over six feet tall who wants to sit back and relax while cruising. I also ordered a Bella Classic for my daughter. She our crew her first bike with training wheels and I wanted her to have a bike she would enjoy. We Crusoe the neighborhood together in style!

I ordered a Firmstrong Beach Cruiser… I ordered a Firmstrong Beach Cruiser and this bike is awesome. Better than anticipated. Solid construction, smooth finishes. Some assembly was required but very easy to do. I did order during the pandemic which caused Delivery delays but the company did their best to keep me updated.

Steer Clear. Zero Customer Service Contacts. I wish I'd come here before shopping with this company. My experience seems mild in comparison, honestly. Ordered a bike a week ago, and have received no updates. There is zero way to reach this company. Email will come back with an error about a full inbox. Tried their email form on their site, which I would imagine hits the same full inbox (no response). I'll be disputing the payment with my bank if I don't hear back on the two week mark. Feel like that's pretty generous.

Best bike! When I moved to Santa Monica I needed a reliable bike and Firmstrong has been exactly that. I was able to put it together in less than an hour and it's worked great. The only complaint I have is the handlebar padding is showing some wear after minimal use and 4 months of ownership.

2 months later - still don't have all the bike parts and ZERO communications I ordered my wife a bike for her Birthday in March. Almost two months later I have a collection of bike parts that do not add up to a Bike. I understand there are challenges with COVID, but there's no excuse for never getting back to customers who have paid for your product and have part of it delivered. There's no excuse for having a phone number listed that doesn't work. Clearly this company over-extended itself in an effort to capitalize on the higher demand for bikes that this virus has brought and is not able or willing to fulfill the orders that have been placed. The lack of communication is the worst part.