Wife loves it for her birthday Great racket. My wife's game improved with her very own Smasher..

A BIG WASTE OF TIME I emailed several requests for tracking and delivery information. I finally received a response on day seven. I.e. : We know you had options when shopping so we want to thank you for choosing us! We are getting your packages ready to be boarded on our private jet. Please note that a trained skydiver will attempt to air-drop your package off at your front porch. In case he misses the target, please check your backyard. Once you package arrives please rate your experience with our team. We know that you will be on our office wall of favorite customers this year! As promised, here is your tracking number in all its glory. If you lose this email don't worry, we have this memorized in our hearts in case you need us to send it again. The following shipped items from order #2175 have been updated with new shipping information: 1x Onix Evoke Graphite Paddle (Teardrop Shape) - Blue They are being shipped via Other with tracking number 4200774794058036993004166. You can see the status of this shipment at the following URL: Please allow some time for the status of the shipment to correctly display at the above address. Because our goal is for you to be completely 1000% satisfied with your purchase (and to have you shop with us again)we want to be your 'go-to' resource for information and products. Enjoy! Again, thank you for choosing Ultra Pickleball Sincerely, The Customer Support Team

Highly recommend this company. They were prompt and helpful with my concerns. Great Company!

Good customer service I ordered a paddle and balls from Ultra Pickleball. The paddle came in 2 days from the manufacturer. I sent an email about the balls a week later and they were shipped immediately due to an oversight. I got them the next day. Great company to deal with.

Great service Fast service even on a hard to find item. Thanks Ultrapickleball. Awesome Service!