Disappointed with service I placed an order for a paddle and waited for a week for it to arive only to find out the order was out stock. This should have been known to the customer at time of order so I would not have wasted my time waiting on the shipment. This is very poor service and will not use this company in the future nor do i reccomend it to anybody else.

Poor Order Process Fist order from our Club (330 members) Up Took my order hit my credit card received shipping confirmation then got a letter they were not in stock were were looking for new ball source and new ball type so this was just an order for samples our typical ball order is $700 to $1000 later they found them but in the mean time I had told club we're going to try a new type of ball -- hold that no we're not --- hold that yes we rare

Fast Shipping! No problems with order - fast shipping and will order again.

Good customer service I ordered a paddle and balls from Ultra Pickleball. The paddle came in 2 days from the manufacturer. I sent an email about the balls a week later and they were shipped immediately due to an oversight. I got them the next day. Great company to deal with.

Highly recommend this company. They were prompt and helpful with my concerns. Great Company!