Fantastic! I received my order super fast and loved it!!!

Disappointed with service I placed an order for a paddle and waited for a week for it to arive only to find out the order was out stock. This should have been known to the customer at time of order so I would not have wasted my time waiting on the shipment. This is very poor service and will not use this company in the future nor do i reccomend it to anybody else.

Omni racquet There was a minor glitch about an email saying when the racquet would arrive and then shipping was delayed. When it was overdue, I emailed concern and got a quick response. FYI: bought: Selkirk Omni 31P XO Graphite Polymer Glen Peterson Pickleball Paddle ----- it is a great racquet! It is perfect for how I hit! Only had it a week before it went - missing - BUMMER - so ordering another.

A BIG WASTE OF TIME I emailed several requests for tracking and delivery information. I finally received a response on day seven. I.e. : We know you had options when shopping so we want to thank you for choosing us! We are getting your packages ready to be boarded on our private jet. Please note that a trained skydiver will attempt to air-drop your package off at your front porch. In case he misses the target, please check your backyard. Once you package arrives please rate your experience with our team. We know that you will be on our office wall of favorite customers this year! As promised, here is your tracking number in all its glory. If you lose this email don't worry, we have this memorized in our hearts in case you need us to send it again. The following shipped items from order #2175 have been updated with new shipping information: 1x Onix Evoke Graphite Paddle (Teardrop Shape) - Blue They are being shipped via Other with tracking number 4200774794058036993004166. You can see the status of this shipment at the following URL: Please allow some time for the status of the shipment to correctly display at the above address. Because our goal is for you to be completely 1000% satisfied with your purchase (and to have you shop with us again)we want to be your 'go-to' resource for information and products. Enjoy! Again, thank you for choosing Ultra Pickleball Sincerely, The Customer Support Team

very unhappy i was very dissatisfied with the whole transaction and would never order anything from them again. i would not have posted this but they asked for a recommendation. screwed up order, slow shipping, snotty response to my emails and no communication. the paddle was fine when it finally arrived drop shipped from Florida.