Mark Petersen
GBWhere is my order? I have not received my order in over a week unlike my first order which I received within a week. I have asked if there is a tracking number, but have received no reply.
Larry Breazeal
GBGreat service Fast service even on a hard to find item. Thanks Ultrapickleball. Awesome Service!
Jean Harvey
GBVery Pleased I had a very good experience dealing with Ultrapickleball. The product was as describe and was shipped fairly quickly. I would consider purchasing from this company again.
Bubba
GBOmni racquet There was a minor glitch about an email saying when the racquet would arrive and then shipping was delayed. When it was overdue, I emailed concern and got a quick response. FYI: bought: Selkirk Omni 31P XO Graphite Polymer Glen Peterson Pickleball Paddle ----- it is a great racquet! It is perfect for how I hit! Only had it a week before it went - missing - BUMMER - so ordering another.
Mike
GBA BIG WASTE OF TIME I emailed several requests for tracking and delivery information. I finally received a response on day seven. I.e. : We know you had options when shopping so we want to thank you for choosing us! We are getting your packages ready to be boarded on our private jet. Please note that a trained skydiver will attempt to air-drop your package off at your front porch. In case he misses the target, please check your backyard. Once you package arrives please rate your experience with our team. We know that you will be on our office wall of favorite customers this year! As promised, here is your tracking number in all its glory. If you lose this email don't worry, we have this memorized in our hearts in case you need us to send it again. The following shipped items from order #2175 have been updated with new shipping information: 1x Onix Evoke Graphite Paddle (Teardrop Shape) - Blue They are being shipped via Other with tracking number 4200774794058036993004166. You can see the status of this shipment at the following URL: Please allow some time for the status of the shipment to correctly display at the above address. Because our goal is for you to be completely 1000% satisfied with your purchase (and to have you shop with us again)we want to be your 'go-to' resource for information and products. Enjoy! Again, thank you for choosing Ultra Pickleball Sincerely, The Customer Support Team