Omni racquet There was a minor glitch about an email saying when the racquet would arrive and then shipping was delayed. When it was overdue, I emailed concern and got a quick response. FYI: bought: Selkirk Omni 31P XO Graphite Polymer Glen Peterson Pickleball Paddle ----- it is a great racquet! It is perfect for how I hit! Only had it a week before it went - missing - BUMMER - so ordering another.

Great delivery of a good racket I have recently started playing pickleball and this is my first pickleball racket purchase. The racket was reasonably priced (especially for a beginner) and was delivered in a matter of days. After using the racket for a few weeks, I am very pleased with the racket's feel. Would recommend to other players.

Good customer service I ordered a paddle and balls from Ultra Pickleball. The paddle came in 2 days from the manufacturer. I sent an email about the balls a week later and they were shipped immediately due to an oversight. I got them the next day. Great company to deal with.

Shipping cost made these balls too expensive I actually thought I was buying the new style of ball, which turned out not to be the case. The biggest issue was the shipping cost of $7.50 on an order of $14.99 that significantly raised the per ball cost so I won't be using this site again.

helpful service Although the product I ordered from your company did not serve my purpose, the service, and information, I received from one of your employees was very helpful. Thank you.