Good deal on Burton hoodies Only complaint is that shipping bag was not sealed. I don’t know if that is your shipping department’s fault or FedEx. Other wise everything was in good and new condition. The House always has great merchandise and good deals!

Tent's here, not used yet. The House came through for me. There was a shipping problem re. tracking not being scanned originally by the USPS, but while I was not initially thrilled about the policy at the House re. providing a replacement as I had a trip coming up soon, it worked out, and their support staff were attentive after it became clear there was an issue. An issue that The House was not responsible for, by the way. Tent's now here and seams sealed, so it'll be going along for my now-delayed trip afterall. I was a bit disappointed that the floor plan of the Eureka Kohana 6 won't provide as much room for my cot as I'd hoped, but it ought to work out OK.

DO NOT BUY FROM THIS COMPANY: DO NOT BUY FROM THIS COMPANY: Awful Customer service. I do not actually think the company exist. I am at the point where I am canceling my credit card payment because i have gotten no shipping information what so ever. They literally do not answer emails or phone calls, and the chat line always fails when it get close to your turn

Ordered skies and bindings Ordered skies and bindings. I paid for expedited shipping. The order arrived 10 days after purchase and the binding are missing. I am sending the skies back and disputing the charges on my credit card. The house was a great place to order from a few years ago. I have been ordering gear from the house for several years. Something must have happened. I recommend shopping somewhere else.

TERRIBLE customer service TERRIBLE customer service. Multiple service tickets and 1 hour long phones calls on hold trying to get ahold of ANYONE. Missed shipping an item ordered Dec 26th. Still haven't received it or heard back from anyone. Future shoppers stay away!!