great experience overall great experience overall. bought some ski pants, ended up too small, returned and bought the next size larger and they're perfect. i'm still not sure the money transactions have processed? i was just looking to verify and i only see one transaction for the first pants. i was very nervous to use fedex as the return shipper, they aren't very reliable.

TERRIBLE customer service TERRIBLE customer service. Multiple service tickets and 1 hour long phones calls on hold trying to get ahold of ANYONE. Missed shipping an item ordered Dec 26th. Still haven't received it or heard back from anyone. Future shoppers stay away!!

Someone messed up down the line in… Someone messed up down the line in Shipping from California the 1st bike got shipped to Chicago they sent me a bike next day delivery waved the original Shipping. 2nd note the new bike had a bad tube and they are sending one on the house thanks for your support.

Can’t believe how amazing this was Ordered a snowboard with bindings and boots 3 days before Christmas and then ordered helmet, gloves and goggles the next day and both orders are going to arrive the day after Christmas. Insanely fast shipping even through the holidays and absolutely mind blowing deals and extremely helpful staff. Probably the best online shopping experience I’ve ever had. The #1 place to buy any snow gear

Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL I ordered the Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL since my girlfriend ordered a similar one and loves it. My new PFD fits great and is very comfortable to wear during my kayaking trip. I had no problems ordering from The House, and even though my package was delayed a couple days I still received it before my last kayaking trip. It was definitely worth the purchase and I'm happy with how everything went.