Great experience! Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!

Tent's here, not used yet. The House came through for me. There was a shipping problem re. tracking not being scanned originally by the USPS, but while I was not initially thrilled about the policy at the House re. providing a replacement as I had a trip coming up soon, it worked out, and their support staff were attentive after it became clear there was an issue. An issue that The House was not responsible for, by the way. Tent's now here and seams sealed, so it'll be going along for my now-delayed trip afterall. I was a bit disappointed that the floor plan of the Eureka Kohana 6 won't provide as much room for my cot as I'd hoped, but it ought to work out OK.

great experience overall great experience overall. bought some ski pants, ended up too small, returned and bought the next size larger and they're perfect. i'm still not sure the money transactions have processed? i was just looking to verify and i only see one transaction for the first pants. i was very nervous to use fedex as the return shipper, they aren't very reliable.

Coupon codes never work Appreciate being local and great selection. However, there are problems with online shopping. Coupon codes were applied to two valid purchases but did nothing to the price. Holiday15 and jolly20 both didn't work in December. Feels like a scam but I'm sure it's just a technical glitch. Hurts credibility though, why should I even bother. Hope the house will fix this website experience fail.

Going above and beyond! Chase went above and beyond to help me change my shipping speed. He was able to get my package out to me in two business days. The House consistently has great customer service and is always willing to go the extra mile to make their customers satisfied. Definitely recommend purchasing from them. You will not be disappointed.