One star is too generous One star is too generous. Whatever you do, do not buy someone a gift card for this store. If it doesn’t work online, there is NO USEFUL CUSTOMER SERVICE. Online chat will tell you the problem requires ordering by phone, but no one ever picks up the phone. Basically, they steal from customers.

Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL I ordered the Stohlquist Ebb Life Jacket ID: ACK01755 Color: Green Size: L/XL since my girlfriend ordered a similar one and loves it. My new PFD fits great and is very comfortable to wear during my kayaking trip. I had no problems ordering from The House, and even though my package was delayed a couple days I still received it before my last kayaking trip. It was definitely worth the purchase and I'm happy with how everything went.

Great selection & prices Great selection, great prices. Had a difficult time choosing what to order, there were so many styles to choose from. Great feedback for sizing provided - very accurate. Received my order within 4 days of placement.

Cannot get an order placed. Cannot get an order placed. Tried ordering online, but keep getting messages they cannot process. Have no problems with any other site, as I buy online almost daily. Customer support via chat was condescending and rude. Tried calling to order, but was on hold forever, so gave up. End of January, 2023, and they claim Covid and the holiday is causing problems. Sounds like an excuse for incompetence to me. They also charge heavily for shipping, and add the disclaimer that even though you are paying for a date range to receive, you may not get it then... again... Covid. You can have excuses, or results. Not both. They clearly choose excuses.

Ghosts it's customers Never received my order from over a month ago. The chat window is nonexistent, the hotline number is busy. I couldn't get a hold of customer support other than a generic automated email. If you find yourself in this pickle-- you must persist! They will eventually answer. The seller must be the one to file the FedEx claim when your order is lost. Anxiously awaiting for the final resolution...