Brock Charbonneau
GBCan’t believe how amazing this was Ordered a snowboard with bindings and boots 3 days before Christmas and then ordered helmet, gloves and goggles the next day and both orders are going to arrive the day after Christmas. Insanely fast shipping even through the holidays and absolutely mind blowing deals and extremely helpful staff. Probably the best online shopping experience I’ve ever had. The #1 place to buy any snow gear
Dirk Nelson
GBTent's here, not used yet. The House came through for me. There was a shipping problem re. tracking not being scanned originally by the USPS, but while I was not initially thrilled about the policy at the House re. providing a replacement as I had a trip coming up soon, it worked out, and their support staff were attentive after it became clear there was an issue. An issue that The House was not responsible for, by the way. Tent's now here and seams sealed, so it'll be going along for my now-delayed trip afterall. I was a bit disappointed that the floor plan of the Eureka Kohana 6 won't provide as much room for my cot as I'd hoped, but it ought to work out OK.
ET
GBOrdered skies and bindings Ordered skies and bindings. I paid for expedited shipping. The order arrived 10 days after purchase and the binding are missing. I am sending the skies back and disputing the charges on my credit card. The house was a great place to order from a few years ago. I have been ordering gear from the house for several years. Something must have happened. I recommend shopping somewhere else.
Chris F
GBGreat experience! Was skeptical because was recently scammed by another website that had great prices and found an item I wanted on sale. Read reviews before ordering and was impressed. Item showed up a few days later exactly as ordered and what I wanted. Will order from again and highly recommended!
Irritated Customer
GBDO NOT BUY FROM THIS COMPANY: DO NOT BUY FROM THIS COMPANY: Awful Customer service. I do not actually think the company exist. I am at the point where I am canceling my credit card payment because i have gotten no shipping information what so ever. They literally do not answer emails or phone calls, and the chat line always fails when it get close to your turn