Quality products/ good deals Got a good deal on several items now, and they've all arrived in great shape. Shipping is slow compared to today's standard, and i wish the website would use more than 1 photo per item, but it's all great quality at competitive prices.

Non-responsive customer service These guys will not answer the phones. They rarely answer emails. We requested to cancel an order well before it was shipped out. We were ignored and it was shipped anyway. Every attempt we've made to contact them to return the items since has been futile. They don't respond to emails or answer phones and just ignore you. I'd stay away!

I enjoy Airsoft GI I enjoy Airsoft GI! Good service, comprable prices and equipments. Good speed at processing and shipping orders. However, I do feel that the inventory is a little lack luster in the tactical equipment cataegory. I feel more variety is needed, especially along the lines of optics, attachments, protective gear and the likes.

Great company, prompt shipping and awesome customer service. After returning to Airsoft after many years I was deciding on which company to begin ordering from. AirsoftGI has a solid website and great pricing so I went with them. I've had prompt shipping, correct orders, and great customer service. My most recent order was some Elite Force BBs. I accidentally ordered the non-bio BBs and reached out to support to cancel my order. I received a response almost immediately from Eric A. and he helped correct my order. Great customer service from him and Airsoft GI. I will order again soon. Thank you! - Chris

Great customer service. Like all other companies, I have had some product issues with GI, but they have helped me out with those issues and took care of them. If anyone is having issue with their orders, it's best to give them a call or DM them on their Instagram @airsoftgidotcom