Bought A Hi Capa and Recieved So I bought a hi capa which is army armament 613xl and I got it but they gave me the wrong magazine I tried calling customer service and they told me to email them about a picture of the gun and magazine. Its been almost 2 weeks and still havent gotten a call back or emailed back whatsoever. I am NEVER buying anything else from THIS COMPANY ANYMORE!!

Liars, scammers, 0 customer service and professionalism Ordered 5 things and they only sent me 2 which were the wrong color, then lied about my return saying I "Didn't return what I was sent". So I was basically charged for 5 items to receive 2 incorrect items which are now being held in their returns department refused a refund on anything. I also emailed multiple departments for help and nobody ever responded. I had to join a DISCORD server for customer service, how professional right? Don't buy from these scamming scumbags now I'm out over $100

Magazine was defective out of the box Magazine was defective out of the box. No one answers the customer service number. A warranty claim has been filled and a lame email reply-question of “have you purged the mag and refill?”

Airsoft GI Airsoft GI has reputable knowledge of all things invloved in airsoft. Great customer service and a huge selection. However, that being said, the mystery boxes. Are they really worth the lack of free shipping or discounts? Paying $200 for a box with shipping and getting a gun valued at $169 with freeship. Not cool. Additionally, many times I've seen the higher tier mystery box prizes go on sale shortly after if almost not immediately after the box hits basically for the same price as the box. Once again, not cool. My two cents. I've always shopped primarly with Airsoft GI and will continue to do so in the future, as they are probably the most reputable company in the market.

Don’t shop any where else I have ordered many items from GI Airsoft over several years . I think their prices are very competitive. They have great deals on hundreds of items every month, and their holiday specials are awesome! If I have a problem with an item I can call their customer service line an they always take care of the issue. I highly recommend gi Airsoft to any new an veteran players . Thank you GI Airsoft for your great service. Miguel Martinez.