Airsoft GI Airsoft GI has reputable knowledge of all things invloved in airsoft. Great customer service and a huge selection. However, that being said, the mystery boxes. Are they really worth the lack of free shipping or discounts? Paying $200 for a box with shipping and getting a gun valued at $169 with freeship. Not cool. Additionally, many times I've seen the higher tier mystery box prizes go on sale shortly after if almost not immediately after the box hits basically for the same price as the box. Once again, not cool. My two cents. I've always shopped primarly with Airsoft GI and will continue to do so in the future, as they are probably the most reputable company in the market.

They really outdid themselves and… They really outdid themselves and always answered when I had questions about my item. Fast service normal shipping! Would buy again.

Good products great selection high shipping cost Good products and great selection. My only complaint would b shipping costs. They r always insanely high no matter what u purchase. I was getting charged 20-30 dollars for something so small it would have cost me 5 dollars to ship myself. I have actually had multiple items in my cart on different occasions and did not finalize the order because shipping was too high. Ended up buying elsewhere and saving 30 dollars on shipping

Bought A Hi Capa and Recieved So I bought a hi capa which is army armament 613xl and I got it but they gave me the wrong magazine I tried calling customer service and they told me to email them about a picture of the gun and magazine. Its been almost 2 weeks and still havent gotten a call back or emailed back whatsoever. I am NEVER buying anything else from THIS COMPANY ANYMORE!!

Unable to return parts per their policy I placed an order in early October for several items. After receiving the items I realized I ordered some parts I don’t need. Per their return policy these items can be returned since they are unused and I’m returning them within 45 days of purchase. However, in order to return the parts I need RMA before I can send them back. I completed a RMA request on their website, and submitted followups asking for the status, no response to the RMA request. I’ve also tried calling them several times, no one answers the phone and cannot leave a voicemail. I’ve purchased from them a bunch of times, but if they are not going to answer their phone or answer their RMA requests on their website I’ll buy from others moving forward.