HDO Sport

50 Terminal Street Building 2 Unit 420, 02129, Charlestown, United States
image
3.25
Based on 20 Reviews

5

50.00%

4

5.00%

3

0.00%

2

10.00%

1

35.00%
About HDO Sport

HDO Sport was established in 2000 with a goal to offer leading edge sports products with world class service from elite athletes. Our mission is to offer fast delivery, expert advice and a straightforward buying experience to all our customers. All of our staff are athletes at Olympic, International and National levels and are committed to offering you a World Class service. Our aim is to offer the best shopping experience to all our customers. Part of this experience is our hands-on, individual approach to each and every customer. We love to make recommendations, suggestions and will provide valuable insights to allow you to make the best decision regarding your purchases. Our customer service initiative is designed to encourage you to call on our team of elite staff for their wealth of value added knowledge and expertise. We'd love to hear from you! We're the experts that will help you make the correct decision relevant to your needs.

Tags
Contact Info

You need to Login first to submit your review.

image
Laurel Mecca
US

Poor communication Orders are taking 3 weeks because of Coronavirus... Which is fine, but I would've liked to know that BEFORE I placed my order. Also, it would have been nice if I would've gotten email confirmation or information about shipping, but I had to reach out to them to even find out why orders are delayed. Their voicemail box is full and no one is answering any phone calls so you can't get ahold of anyone via telephone. I might still get my order, but the communication and customer service is lacking big time, I will not order from this company agian.

image
Chris H.
US

3 week shipping delays? Wasn't made clear at check out. Like another reviewer noted, 3 week shipping delays, not notified of this when placing order. The slowest shipping I've experienced in years of online shopping. I could have ordered from China and it would have gotten here sooner. Still currently waiting for my order to be shipped. Order confirmation then no word for weeks.

image
William Tan
US

If you like waiting weeks and weeks for your order I’ve ordered from this store twice. The first time, it took a week to ship the item 10 days to ship the item and over 2 weeks for it to arrive. The price was good so I decided to give them another chance... big mistake. I emailed customer service after waiting a week without notice. In the reply, they state that my order will be delayed 3 weeks due to volume of sales and that I should have been notified at checkout (I was not notified at checkout). This is absolutely ridiculous because there is no way this is due to having too many sales. Today will be 3 weeks since placing my order and still no shipping notice. No way will I give them my business again.

image
S B
US

Terrible to work with Terrible to work with. They do not tell you that there is a delay in fulfilling the order, 10-15 days. Then they provide a tracking number, that does not track anything. Saying that it will update when arrives at its destination. It is been about 3-4 weeks of nothing but troubles with this company.

image
DAVID C
US

Good experience shopping and shipping Good experience shopping and shipping! They also sent a free gift with my purchase which was a nice surprise!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow