I order a deluxe golf basket for… I order a deluxe golf basket for husband was disappointed that half stuff wasn’t in if and instead cork screw thongs were he’s an recovering alcohol and I was quite disappointed he loves golf and I purchased the basket for the golf stuff if I new ahead of time it wasn’t going to be in basket I would not of order it he ate the crackers and wafers. . Really disappointed

It shouldn’t be this difficult . . . Purchased black ID tags/buttons thinking they would not oxidize and leave marks on clothing. Unfortunately, the black covering came off the raised edge after one round of golf. For the total price, one would expect a better coating. 9/23/19. Thanks for reaching out, but no replacements are necessary. Couple of the ID tags/buttons popped off and I going to search for something different. I use soft Winn Grips that need a larger tip.

Totally amazing customer service! This is one of the best customer service experiences I have ever received! I don’t normally complete surveys but I just had to share how surprised I was with the response to my request. I was being very picky about my new grandson’s gift and they treated me like it was their most important issue and immediately sent me a replacement! Not only am I grateful but also look forward to continuing my business with Great Golf Memories!

Not the best costumer service The order was supposed to include a free ball marker clip but when the package arrived it wasn’t in there. I reached out to them and they basically said “oh well”, no offer to send one. This took away from the whole experience unfortunately.

Improve order confirmation process Ordered a Black Box ball marker set, product is very good. Would have liked to see a preview of what I ordered before final order was placed, to confirm my choice was correct. (initials style) Was unable to track order with tracking number provided and would like to see a confirmation the product was delivered