Totally amazing customer service! This is one of the best customer service experiences I have ever received! I don’t normally complete surveys but I just had to share how surprised I was with the response to my request. I was being very picky about my new grandson’s gift and they treated me like it was their most important issue and immediately sent me a replacement! Not only am I grateful but also look forward to continuing my business with Great Golf Memories!

High quality customized Hole in One Plaque I got a personalized plaque from Great Golf Memories to commemorate my Father's first hole in one. I only had about 1 week before Father's Day to get the plaque prepared, and the form they use on their website to collect the customization information worked like a charm. It arrived on time and my dad loved his hole in one plaque - it looked amazing, very high quality custom job. Would definitely recommend.

Not the best costumer service The order was supposed to include a free ball marker clip but when the package arrived it wasn’t in there. I reached out to them and they basically said “oh well”, no offer to send one. This took away from the whole experience unfortunately.

Golf finders popped out of the long… Golf finders popped out of the long irons quickly. Customer service said I should glue them in. Want to be able to use them when I regrip my clubs, but can’t.

I ordered a hole-in-one shadow box as a… I ordered a hole-in-one shadow box as a father's day gift. On the website, there an order-by date posted for guaranteed delivery by father's day. I intentionally placed my order several days before the order-by date to make sure the delivery happened in time. Despite this, they blew the delivery and it didn't arrive until after father's day. I emailed customer service with my complaint about the blown delivery. They did not even bother to respond.